Technical Program Manager- Hardware Domain

5 days ago

Thrissur, India Tesco Bengaluru Full time

Job Summary:As a Technical Programme Manager, you will deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often. You will provide the cohesion between Programme and Engineering functions to deliver quality across the full lifecycle of the programme.In this job, I am accountable for:Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:Deliver complex Infrastructure programmes with multiple business and technical risks that will impact the success of key Tesco business prioritiesCreate and track a plan to deliver programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up-to-dateManage risks and Issues on the programme demonstrating tactics to resolve or mitigateUnderstand trade-offs in hardware and infrastructure delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and deliver brilliant technical solutionsAble to foresee potential risks and issues, establish a process, facilitate discussion and manage escalationsAble to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plansHave good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challengesCollaborate with the Product and Engineering teams to define annual budgetary requirementsCommunicate with stores and colleagues to arrange for the delivery of the programme striking the balance of delivery and store tradingBuild positive relationships with stakeholders to deliver software or professional services, holding them to account on delivery and improvement plansContribute to the centre of excellence within the Workplace Technology Team ways of working, striving for excellence at every opportunity.Contribute actively to TPM communityKey people and teams I work with in and outside of Tesco:- Platform Operations- Product Manager- Programme teams- Third party vendors (multiple)- Store Support Teams- Infrastructure Technology teams - Technology PMOCore Operational skills relevant for this job:- Programme/ITSM Methodologies- Managing Risk- Programme Governance- Business Awareness- Communicating and Influencing- Data Analytics and insight- Strategic thinking and problem solving- Finance and Procurement- Embracing and Enabling Change- Curiosity and Learning- Core Technology- Product Methodologies- Retail Technology Awareness- Development Life-cycleExperience relevant for this Job:- Understand the key principles of ITSM and how this drive effective change into BAU- Have experience of building credible relationships and influencing senior management- Strong Project, Stakeholder & Programme management skills- Good reporting skills for programs and financial forecasting- Adept communication & influencing skills and adoptability to changes - Expert delivery experience with the following tools:- Jira - Confluence - Miro - Microsoft Project – MS Excel

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