Front Desk Officer

3 weeks ago


Surat, Gujarat, India Refining Skills Academy Full time
Become the Face of Refining Skills Academy as a Front Desk Extraordinaire

Location: Varachha, Surat

Experience: Fresher (Less than 1 year)

CTC: 10,000 - 12,000 per month

Shift: 10 hours per day

Your Role as a Receptionist

As the first point of contact for our patients and visitors, youll create a welcoming experience, ensuring that every interaction at our front desk reflects warmth and professionalism. Youll handle a range of responsibilities that make a lasting impact on patient satisfaction.

Key Responsibilities:

  • Front Desk Management: Greet and assist patients, visitors, and vendors with a friendly and professional approach. Manage patient registrations, appointments, and direct inquiries effectively.
  • Administrative Assistance: Keep our operations running smoothly with tasks such as filing, data entry, and maintaining accurate records.
  • Billing & Financial Handling: Support billing, invoicing, and payment processing, ensuring a seamless experience for patients handling cash and card transactions.
  • Patient Relations: Foster positive relationships with patients, making their journey at our academy smooth and comfortable.
  • Effective Communication: Communicate clearly and professionally with patients, visitors, and staff in Gujarati, Hindi, and English.

What You Bring to the Table

  • Education: Bachelors degree in Commerce.
  • Technical Skills: Proficiency in MS Office and basic hospital management software.
  • Languages & Communication: Fluent in Gujarati, Hindi, and English, with excellent communication and multitasking abilities.

What We Offer

  • Inclusive Environment: Join a team that values every interaction, ensuring each patient feels supported and respected.
  • Career Growth: Access to opportunities for career development within a patient-centered, dynamic healthcare setting.
  • Impactful Role: Be a crucial part of streamlining admissions and billing, directly enhancing patient satisfaction.
  • Collaborative Team: Work alongside a supportive team focused on excellence and patient care.

Qualifications

  • Education: Bachelors degree in Commerce.
  • Preferred Skills: Strong attention to detail, and ability to multitask effectively.
Note: Preference will be given to candidates residing in and around Varachha.
Ready to start a rewarding journey in patient care? Join us in creating a welcoming environment and making a difference, one interaction at a time
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