ServiceNow Developer-ITSM(Hyderabad)

2 days ago


Hyderabad, India DigiHelic Solutions Pvt. Ltd. Full time

ServiceNow Developer – ITSM Location: Hyderabad Experience: 4+ Years Job Overview: Looking for a skilled ServiceNow Developer with strong hands-on experience in ITSM modules, scripting, integrations, and platform enhancements. Key Responsibilities: Develop and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB). Build workflows, business rules, client scripts, UI policies, and catalog items. Develop integrations using REST/SOAP APIs, IntegrationHub, and MID Server. Support platform enhancements, incident fixes, and performance improvements. Follow ServiceNow best practices, ITIL standards, and Agile processes. Required Skills: Strong hands-on experience in JavaScript, Glide APIs, ITSM processes. Experience in Service Catalog, Service Portal, Flow Designer, ACLs. Experience with integrations (REST/SOAP) and data loads (Import Sets/Transform Maps). Excellent communication and problem-solving skills. Good to Have: ServiceNow CSA / CAD certification ITIL certification



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