Dynamics Developer

1 week ago

Kakinada, India Insight Global Full time

Title: MS Dynamics DeveloperDuration: 6 month contract to hire or extendLocation: Remote in IndiaNotice Period: Cannot be longer than 4 weeksPay: Based on hours worked or 14.67 LPA(Lakhs) to 20 LPA (Lakhs)Qualifications:5+ years of experience developing within Microsoft Dynamics 365, with a focus on Customer Service Workspace (CSW) and/or Customer Engagement (CE).Strong proficiency in C# and JavaScript.Hands-on experience with Power Apps, Power Platform, and Canvas Apps.Experience working with Unified Service Desk (USD).Plusses:Experience with Microsoft Omnichannel for Customer Service (chat, SMS, email, etc.).Familiarity with Microsoft Azure cloud services.Experience with Test Driven Development (TDD).Day to Day: Insight Global is seeking a Microsoft Dynamics Developer to support a Contact Center team working on a customer engagement web-based application. The application streamlines communication between agents and customers across multiple channels including chat, SMS, email, and phone. The role involves 50% new development and 50% issue triage and regression testing. The ideal candidate will thrive in an agile environment and work independently across the technology stack. You will be in operation during US based hours from 4:00am EST to 1:30pm EST.

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