Implementation Project Manager

4 weeks ago

Mumbai, Maharashtra, India NEC Software Solutions Full time

Company Description

NEC Software Solutions (India) 

On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation.

We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.

We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies.

For more information, visit at www.necsws.com/india.

About NEC Corporation 

NEC Corporation is a Japanese multinational information technology and electronics company, headquartered in Tokyo, Japan. It is recognised as a 'Top 50 Innovative Company' globally and the NEC Group globally provides "Solutions for Society" that promote the safety, security, fairness and equality of society. Their main goal is to help create a safer society with their innovations in technologies.

NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of "Orchestrating a brighter world." NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential. 

For more information, visit NEC at https://www.nec.com.  

Job Description

Objective: To achieve a quality project implementation/Delivery within time and budget constraints for the assigned customers, whilst being respectful of other Programme team objectives.

The Project manager will be responsible for managing and delivering implementation projects from Mumbai.  They will be responsible for all day-to-day project management activities.  They may have to work independently or with UK counterparts, who will represent the team during face-to-face meetings with customers. 

  • Project Management experience in IT projects / software implementation projects
  • Able to work alone (Individual Contributor) and as effectively as a team player
  • Strong commercial awareness
  • Excellent Negotiator
  • Proven ability to self-manage and remain productive under pressure.
  • Professionally presented and a great ambassador for the Company
  • Positive work ethic which includes willingness to work extended hours where appropriate
  • Numerate, methodical, approachable and n excellent communicator at many levels
  • Ability to build strong relationships with NEC customers
  • Willingness to assist others
  • Strong report writing skills
  • Prince2 Practitioner or equivalent certification; may be waived for exceptionally talented candidates. They'll need to be trained after joining.
  • Demonstrable knowledge of MS Project (or equivalent), Word, Excel and PowerPoint
  • Has development / technical background (Preferred)
  • Has managed 3rd parties

Responsibility and duties:

  • To manage the implementation process as defined in the current Implementation Process Model(s) and ensure Governance is adhered too
  • To ensure the customer is aware of their respective responsibilities and commits to resources required
  • To manage the progress of work performed by NEC and Third Parties
  • To be the prime customer contact and promote NEC products and company professionally at all times
  • To maintain regular, frequent contact with the customer and develop a profitable relationship with key customer personnel
  • To manage problems through to resolution escalating proactively and formally as necessary
  • To maintain accurate quality records of customer project work, sufficient to allow seamless handover to a colleague
  • To continually assess the implementation project and propose process improvements
  • To ensure all records in Kimble are kept up to date including billing and forecast resources and revenue accurately

Day to day work:

  • Project Initiation activities
  • Prepare and maintain project reporting
  • Manage schedule
    • Manage overall project resource schedule
    • Liaise with Resource managers over resource availability
    • Report deviations if any and obtain approval from project board
  • Manage Deployment
    • Obtain deployment consultants from resource manager
    • Ensure that deployment work package / plan is prepared
    • Plan deployment with deployment consultant and customer
    • Work closely with Change Team and other stakeholders to complete Change documentation prior to deployments.
    • Ensure that deployment takes place as planned, manage any deviation
  • Manage communication
    • Produce checkpoint minutes from checkpoint calls
    • Produce highlight reports
    • Prepare and track action points to completion
    • Update knowledge base with lessons learnt
  • Manage risks, issues and actions
  • Manage activities during Customer UAT Phases leading to Go live (hyper care period if any)
  • Handover to Support as per the HOTS process (Handover to support process)
  • Manage project closures effectively with documentation of lessons learnt and integrate learnings into future projects

Qualifications

Education:

Master's degree in engineering or Computer science / computer application

Relevant Experience (years):

3 - 5 Years and above

Total Experience

8 - 10 years

Location:

Mumbai, India

Working Hours:

UK working hours

Additional Information

  • Has worked with UK clients and team (Preferred)
  • Has working experience of the onshore – offshore model
  • Has experience of commercial awareness in aspects such as revenue recognition and margin management

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