Senior Client Partner

3 weeks ago

Pune, Maharashtra, India Wit And Chai Group Full time

Wit and Chai Group, previously known as Wit and Chai Media, was built on three key values:

Character, Enthusiasm, and Skill. These guiding principles shape everything we do, helping us create a strong, integrated advertising group that offers complete solutions for our clients.

Wit and Chai, with its focus on strategic communication, has developed a wide base of incredible clients and equally potent work. Additionally, by staying true to our values of integrity, passion, and expertise , we've grown into a dynamic group that now also includes:

  • Pratisaad Communications : Specializing in mainline advertising with a deep understanding of traditional media for the past 35 years.
  • LMN Communication : Experts in reaching Tier 2 and Tier 3 markets across India (i.e., Bharat), bringing brands closer to consumers in these growing regions.

As a Senior Client Partner at Wit and Chai Group, you'll be a vital connector between clients and our teams ensuring seamless execution, strategic clarity, and outstanding relationship management.

Responsibilities

Client Relationship Management:

  1. Serve as the main point of contact for assigned key clients, understanding their business needs, objectives, and challenges.
  2. Build and nurture strong relationships with clients, acting as a trusted advisor and strategic partner. Regularly communicate with clients to provide updates, address concerns, and offer solutions that align with their goals.
  3. Identify opportunities to upsell and cross-sell agency services to maximize client revenue.

Strategic Account Management:

1.Develop and implement strategic account plans for assigned clients, aligning agency

capabilities with client objectives.

2.Conduct in-depth market research and stay updated on industry trends to provide

valuable insights and recommendations to clients.

3.Collaborate with internal teams, including creative, production, and analytics, to

deliver integrated solutions that meet client expectations.

4.Monitor campaign performance and metrics, ensuring that key performance indicators

(KPIs) are met or exceeded.

Team Leadership and Collaboration:

1.Provide guidance, mentorship, and support to junior team members, fostering their

professional growth and development.

2.Collaborate with cross-functional teams to ensure smooth project execution, timely

delivery, and client satisfaction.

3.Foster a collaborative and positive work environment, promoting teamwork and

knowledge sharing.

Joining Wit and Chai Media as a Senior Client Partner provides an exciting opportunity to

work with renowned clients, drive business growth, and shape the agency's success. If you

are a results-oriented, strategic thinker with a passion for building meaningful client

relationships, we would love to hear from you.

Send your CV to

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