HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning

4 weeks ago

Bengaluru, India HCLTech Full time

HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning & Activation Executive (Fresher).


Job Title: Provisioning & Activation Executive (Fresher).


Work Location: ( Bangalore 5 days WFO)


Department: Network Operations / Service Delivery


Experience Required: FRESHERS (Arts & Science)


Education: Bachelor's Degree (Tech Courses in networking and candidate should be a graduate in Arts and science only)


Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH, BE.)


Candidates can share your profiles - with below given details.


Name:

Mobile No:

Email Id:

Freshers Yes / No:

Qualification:

Any basic Networking Courses/ Knowledge:

Night shift Yes / No:

Current Location:


Job Summary:

We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.


Key Responsibilities:

  • Assist in data, voice, VPN, and leased lines based on customer requirements.
  • Perform service activation and validation using standard scripts and configuration templates.
  • Coordinate with internal teams (engineering, field ops, service assurance) to ensure timely delivery of services.
  • Monitor order queues and handle provisioning tasks through OSS/BSS tools.
  • Track and escalate delays or configuration issues proactively.
  • Document completed tasks and update customer provisioning status.
  • Maintain accurate records of network elements, circuits, and customer configurations.
  • Participate in shift operations and ensure SLA adherence.

What Youll Learn:

  • Understanding of provisioning systems like Cramer, Siebel, Remedy, etc.
  • Configuring network devices .
  • Exposure to IP Address management, VLANs, and routing protocols
  • Real-time coordination between cross-functional telecom teams
  • Use of service delivery tools and ticketing systems

Skills & Qualifications:

  • Good communication skills (verbal and written)
  • Basic understanding of networking concepts (IP address, routing, switching)
  • Eagerness to learn telecom infrastructure and systems
  • Attention to detail and ability to follow processes
  • Willingness to work in shifts (including night shifts or weekends, if required)
  • Familiarity with MS Excel and reporting tools is a plus


Preferred Certifications (not mandatory):

  • Cisco CCNA (Beginner Level)
  • NOC or Telecom Network Fundamentals Training

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