Order to Cash Process Analyst

2 weeks ago

Bengaluru, India HCLTech Full time

🚀 HCLTech Mega Walk-In Drive OTC | 1-6 Yrs Exp | Bangalore 🚀We are hiring experienced professionals for the role of at Order Management 📍 Interview Location:HCLTECH, 8th Floor Unit-B ITPL, Aviator Building, Whitefield Road, SEZ, Whitefield, Bengaluru, Karnataka 560066🗓️ Interview Date: 6th Dec 2025⏰ Interview Time: 10:30 AM 2:30 PM📌 Work Location: Bangalore Karle Tech Bee🧑 💼 HR SPOC: Yanosh Kumar📈 Experience Required: 2-7Years Years (only eligible)Shift : US ShiftPREFERRED KNOWLEDGE, SKILLS, AND EXPERIENCESBasic knowledge of finance with an understanding of processes’ financial impact and related financial transactions.Strong knowledge on Order to Cash processes like Customer Master Data setup, Order, AR, Billing, Cashapplication, Vendor payments etc.Be thoughtful, thorough and disciplined to provide best-in-class service to customersTake personal ownership in the service delivered with a strong attention to detail.Ability to understand, interpret and apply basic critical thinking and problem-solving techniques in creating statistical summaries and graphical representations of business data.Insight in identifying risks, resolving potential issues, and escalating when necessaryDigital mindset with an understanding of external trends and impacts on customer service.Anticipate stakeholder needsSupport business line in resolving operational, commercial or contractual issues, as applicableMonitor, follow up, and coordinate the resolution of risks and client-facing issues in a timely manner (e.G, and MAP and rebates verification)Enforcing the customer/client agreementsCreating Accounts/Orders/Invoices/mange disputes etc. in SAPPublishing quarterly/monthly/daily reports of volume/paymentsPreparing Stewardership and storing/interfacing with tableau dashboard.

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