Technical Lead

3 weeks ago

Mohali, Punjab, India DataCouch Full time

Responsibilities:

  • Pre-Sales Leadership:
  • Lead and manage all technical aspects of pre-sales activities, including PoCs, technical presentations, and proposals.
  • Serve as the key technical Subject Matter Expert (SME) during client interactions, ensuring a clear understanding of their technical needs and challenges.
  • Provide strategic input on project cost estimations from a technology standpoint, ensuring alignment between sales teams and technical capabilities.
  • Client Engagement & Onsite Representation:
  • Represent the organization as the technical point of contact in onsite client meetings, addressing technical concerns, proposing solutions, and fostering strong, trusted client relationships.
  • Ensure all client engagements are technically sound, well-planned, and aligned with the overall business strategy.
  • Leadership & Talent Development:
  • Mentor and lead a team of 6-8 technical interns, grooming them into professional, highly skilled team members through well-defined learning journeys.
  • Build a culture of technical excellence and continuous learning, helping team members develop critical skills for care.
  • - Collaborate with the content development team to propose customization options for courses, ensuring they incorporate AI/ML, Cloud, DevOps, Data, and other relevant technologies.
  • Plan and execute targeted marketing campaigns to reach specific demographics and industries.
  • Conduct demo batches and workshops (online and offline) for students and professionals to showcase the value of our courses and generate interest.
  • Generate leads (both B2B and B2C) with an omni-channel perspective
  • Collaborate with the sales team to employ analytics to improve lead generation efforts and achieve revenue targets.
  • Monitor and analyze marketing campaign performance, providing insights and recommendations for improvement.
  • Process Automation & Efficiency
  • Lead efforts to automate internal processes, increasing operational efficiency and reducing manual interventions.
  • Develop and maintain dashboards to enhance visibility into operations, supporting DataCouch's goal to be a fully data-driven organization.
  • Product Innovation & Development
  • Spearhead the development of new technical products and solutions, such as Lab Solutions and Instructor Portals, ensuring innovation is at the forefront of our strategy.
  • Collaborate with stakeholders to define product requirements, prioritize features, and oversee the technical design and development.
  • Documentation & Knowledge Management
  • Foster a documentation-first mindset within the team, ensuring that all technical processes, solutions, and best practices are well-documented.
  • Improve and expand the organization's knowledge base, ensuring it supports both internal stakeholders and external clients. 7. Global Thought Leadership & Branding
  • Establish DataCouch as a recognized global authority in technology by leading content creation initiatives, including case studies, blogs, and other high-quality materials.
  • Drive content generation on platforms like , Medium, and Quora, promoting DataCouch's expertise and innovations t

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