Salesforce Lead Business Analyst

This job is with Aristocrat, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Are you ready to elevate your career with Aristocrat? Join us as a Salesforce Lead Business Analyst and become a critical part of our team, where your expertise will drive our Salesforce initiatives to new heights. At Aristocrat, we're committed to encouraging an inclusive, collaborative, and innovative environment. As a member of our team, you will play a pivotal role in transforming our Salesforce landscape, ensuring flawless execution and user adoption. This outstanding opportunity allows you to lead ambitious projects that have a significant impact on our organization's success. If you are looking for a place where your skills and ideas are valued, Aristocrat is the perfect fit for you

• Lead the analysis and documentation of sophisticated business requirements across multiple departments and projects.
• Translate business needs into detailed Salesforce functional specifications and ensure solutions align with organizational objectives.
• Coordinate and collaborate with Salesforce developers, administrators, product owners, and other collaborators to deliver end-to-end Salesforce solutions.
• Facilitate workshops and meetings to gather requirements, assess current processes, and find opportunities for automation and optimization.
• Develop comprehensive documentation such as process maps, user stories, acceptance criteria, and training materials.
• Coordinate user acceptance testing (UAT), validate work you're doing, and ensure smooth transitions to production environments.
• Mentor and guide junior analysts, promoting standard processes and continuous improvement within the team.
• Stay ahead of Salesforce releases, platform advancements, and emerging standard processes, proposing tools and upgrades to boost value.

• 8+ years of experience as a Business Analyst with a solid focus on Salesforce implementations and CRM solutions.
• Proven leadership experience managing Salesforce projects or teams, with demonstrated ability to deliver complex, multi-phase initiatives.
• Deep understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, CPQ) and configuration/customization capabilities.
• Expertise in business process analysis, gap analysis, and translating business requirements into scalable Salesforce solutions.
• Good interpersonal, communication, and collaborator management skills, capable of influencing and negotiating at all levels.
• Strong problem-solving skills with a proactive approach.
• Experience working in Agile or Scrum project environments and familiarity with project management tools (e.g., Jira, Confluence).
• Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Business Analyst, or Advanced Administrator are highly preferred.
• Knowledge of integration tools and data migration strategies is a plus.
• Identify and handle project risks and resolve issues to maintain delivery timelines and quality standards.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.