AR Process Expert- B2C Stores

2 weeks ago

Bengaluru, Karnataka, India H&M Group Full time
Job Description

As an AR Process Expert, you are responsible for securing the Accounting of the H&M Group global and omni digital sales and accounts receivables. Working with the management/operation, development and reporting of AR B2C & B2B automized processes and Accounting/bookkeeping. 

Key Responsibilities:

  • Secure Accounting processes (Work in a process-orientated manner and around atomization to secure accounting processes, catch and resolve exception cases) 
  • Administer and follow-up IT incidents occurring in the AR processes. 
  • Analyse (Work with automated data outputs, analyse, align with stakeholders, and submit for handling) 
  • Monitoring store related sales and collections via different payment methods such as cash, credit cards, gift cards, mall vouchers etc. 
  • Handling refunds and chargebacks. 
  • Working closely with the IT team to ensure 100% interface on revenue recognition. 
  • Booking of accruals for revenue recognition. 
  • Balance sheet / Accounts receivables reconciliations and reporting 
  • Closing activities (Month and year end reconciliations) 
  • Supporting and guiding the specialists in handling of store queries. 
  • Monitor AR processes, supported by RPA, and perform issue resolution as required. 
  • Support audit, global/regional/local. 
  • Gather process specific knowledge and act as subject matter expert. 
  • Support Process Leads and Team Leads on process template development (Operate and develop given process(es) including level and accuracy of atomisation/robotization) 
  • Align with, support, and work together with IT/Bus Tech both in central initiatives but also function-specific initiatives regarding requirements, scope, solution design, test and post-go live validation/stabilisation. 
  • Work closely with the team to align and plan activities and initiatives within and cross process(es) 
  • Ensure continuous gathering and sharing of knowledge into and within the department. 
  • Report progress, initiatives and escalate needs to Team Lead. Work closely with Team Lead & Process Lead to ensure goals/priorities. 
  • Maintain a good network with internal functions. 
  • Taking ownership and accountability of the process and ensuring resolution to the issues in the process. 
Qualifications
  • 10-12 years of relevant work experience (Stores Accounting, Revenue recognition, sales reconciliation, cash, card, gift card and mall cards reconciliation Closing, Analysis and Audit) 
  • Communicative, in English written and oral 
  • Ability to train in, co-ordinate, plan and lead activities. 
  • Knowledge of SAP ECC is mandatory. 
  • Analytical; skilled in securing the accuracy of financial data and resolving discrepancies. 
  • Process competence (system/process knowhow/technical skills, basic understanding of integrations and comfortable in solution template responsibility and working in an IT landscape/environment) 
  • Excel skills within data analysis/reconciliations (indexes, lookups, pivot tables) 
  • Understanding of legal obligations/laws for reporting of sales – globally and/or locally/domestically 
  • Basic understanding of RPA 
  • Experience in managing AR store processes within a global environment. 
  • Experience of SAP ECC – FI-CO, Sales & Distribution (SD), Understand and meet legal obligations in reference to local laws, regulations, and requirements. 
  • Collaborate and ensure clear communication with relevant stakeholders, both internal and external, for given processes 
  • Business Warehouse (BW) 
  • Should have open mindset towards changes in the process. 
  • Experience in query management in Service Now. 
  • Experience of process development 
  • Experience of incident/change management 
  • It is an advantage to have experience of/expertise within key (business critical) subject matter such as - India online sales, sales on external platforms (Marketplaces/White label)), fiscal reporting i.e. e-Invoicing, SAFT reporting and sales tax US/CA/IN 
Additional Information

This is a full-time position, starting in February 2025.
Apply by sending in your CV in English as soon as possible, but no later than the 15th of January. Due to data policies, we only accept applications through the Smart Recruiters or career page.  

Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries. 

Inclusion & Diversity 
At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter to your application as it often contains information that can easily trigger unintentional biases.

Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.

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