Sr. Sales Engineer

4 weeks ago

Bengaluru, Karnataka, India Conviva Full time

If you've used Disney+, Peacock, or other top streaming platforms, you've already benefited from Conviva's technology. We empower the world's leading B2C companies, including the biggest names in streaming media, to deliver exceptional digital experiences and optimize the "moments that matter" to their customers and their business. As the global leader in experience-centric operational analytics, Conviva has redefined big data analytics with our paradigm-shifting Time-State Analytics model. Our platform does what legacy observability and monitoring tools can't: we eliminate the gaps between system performance, user experience, and engagement, enabling issue identification, impact assessment, and root cause resolution in seconds. This isn't just important, its game-changing Our platform processes over 5 trillion daily events, providing real-time, cost-effective, stateful computation across diverse data sets. This empowers operations teams for the first time to precisely and directly impact real-world business outcomes, including customer satisfaction and revenue.

Conviva is seeking a Sr. Sales Engineer to support our Real Time Analytics Platform, with at least three days onsite per week in our Bangalore office. The ideal candidate will have prior experience in pre-sales or technology consulting in measurement and analytics solutions. They will act as a trusted advisor for strategic clients, leading complex problem-solving and integration initiatives across a diverse set of user groups. As a customer-facing technologist, the candidate must have excellent communication, organization, sales oriented and interpersonal skills.

What Success Will Look Like:

Leverage your breadth of technical knowledge and function as subject matter experts in both pre and post sales environments as well as advanced consulting engagements. Sales oriented mindset, proactivity, and sense of urgency. Bring subject matter expertise in end-to-end measurement and workflows. Highly data-literate, going often to the whiteboard to design detailed data architecture or workflows. Thought leader, participating in industry bodies and growing Conviva's own body of knowledge. Support Sales and Corporate Development globally on all Streaming Analytics platform opportunities through full project lifecycle. Be an important source of customer-first feedback, guiding Conviva on priorities, features, and potential partnerships as we further solidify our unique market position. Innovate and influence among technical and non-technical internal stakeholders. Present and share ideas with senior executives, eager to engage with peers in the industry, and credible in front of other technologists.

Who You Are & What You've Done:

7+ years of experience in a client-facing Pre-Sales Engineer/Solutions Architect or technology consulting role in measurement/data/application analytics solutions and SaaS. Prior experience of observability tools (infrastructure, application, web or mobile, user experience) is required for this role. Strong experience of leading or conducting meetings and presentations to senior executives and mixed technical and non technical customers. Knowledge/Expertise in Digital/OTT Video delivery infrastructure and ecosystems. Experience analyzing and working with big data sets. Keen attention to detail and consistent follow-through to commitments Comfortable balancing the intersection of technology and business challenges. Ability to work autonomously and to prioritize tasks while managing a diverse workload in a fast-paced environment. Excellent communication skills, strong presentation skills, and writing skills. · Willingness to travel up to 40% across the region. Desirable: Experience with Databrick, Big Query, Snowflake, Tableau, New Relic.

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like Time-State analytics and AI-automated data modeling, that surface actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped innovate, adapt, and scale at unprecedented speed include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery. 

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at . Join us to help extend our leadership position in big data streaming analytics to new audiences and markets 

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