Student Experience Associate/Sr Associate

3 days ago

Bengaluru, India BrightCHAMPS Full time

Job TItle : Associate/Sr Associate - Student Experience Job description - Support students and parents throughout their BrightChamps journey, ensuring a seamless and engaging experience. Address concerns and refund requests with empathy, accuracy, and efficiency. Manage escalations across chat, call, and email channels to maintain a positive parent and student experience. Mentor students to ensure effective app usage and maximize learning outcomes. Collaborate cross-functionally with Sales, Tech, and Academy teams to resolve customer issues within stipulated TAT. Take ownership of all customer-facing ad hoc requirements from internal teams, ensuring swift and effective execution. Job requirements Candidates with minimum to 1 year of experience in customer experience or support roles. - Strong communication skills, both written and verbal. Empathetic, solution-oriented, and comfortable working in a fast-paced environment. Ability to manage multiple channels (chat, email, calls) and collaborate with cross-functional teams. - A passion for education and a genuine interest in helping students succeed. Job location HSR Layout, Bangalore WFO - 6 days a week | rotational Week off,

  • Student Experience Associate/Sr Associate

    4 days ago

    Bengaluru, India BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student Experience Job description-Support students and parents throughout their BrightChamps journey, ensuring aseamless and engaging experience.Address concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across chat, call, and email channels to maintain a positiveparent and student...

  • Student Experience Associate/Sr Associate

    5 days ago

    Bengaluru, India BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student ExperienceJob description-Support students and parents throughout their BrightChamps journey, ensuring aseamless and engaging experience.Address concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across chat, call, and email channels to maintain a positiveparent and student...

  • Student Experience Associate/Sr Associate

    4 days ago

    Bengaluru, India BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student ExperienceJob description-Support students and parents throughout their BrightChamps journey, ensuring aseamless and engaging experience.Address concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across chat, call, and email channels to maintain a positiveparent and student...

  • Student Experience Associate/Sr Associate

    5 days ago

    Bengaluru, India BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student ExperienceJob description-Support students and parents throughout their BrightChamps journey, ensuring aseamless and engaging experience.Address concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across chat, call, and email channels to maintain a positiveparent and student...

  • Student Experience Associate/Sr Associate

    5 days ago

    Bengaluru, India BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student ExperienceJob description-Support students and parents throughout their BrightChamps journey, ensuring aseamless and engaging experience.Address concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across chat, call, and email channels to maintain a positiveparent and student...

  • Student Experience Associate/Sr Associate

    5 days ago

    Bengaluru, India BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student Experience Job description - Support students and parents throughout their BrightChamps journey, ensuring a seamless and engaging experience. Address concerns and refund requests with empathy, accuracy, and efficiency. Manage escalations across chat, call, and email channels to maintain a positive parent and...

  • Student Experience Associate/Sr Associate

    5 days ago

    Bengaluru, Karnataka, India, Karnataka BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student ExperienceJob description-Support students and parents throughout their BrightChamps journey, ensuring aseamless and engaging experience.Address concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across chat, call, and email channels to maintain a positiveparent and student...

  • HR Associate

    2 weeks ago

    Bengaluru, Karnataka, India MoSahay Associate Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Designation - HR AssociateLocation - ChennaiEducation - Bcom or BMSExperience - Atleast one year of experience in HR domain and accountant ** Key Responsibilities:** * Assist in end-to-end recruitment process — sourcing, screening, scheduling interviews, and onboarding * Maintain employee records, attendance, and leave management * Handle payroll inputs...

  • Student Experience

    2 weeks ago

    Bengaluru, Karnataka, India BrightCHAMPS Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionBrightCHAMPS is a global edtech leader dedicated to closing the gap between traditional education and the practical skills children need to thrive in the modern world. Offering expertly designed courses in areas like Coding, Financial Literacy, Math, Robotics, AI, and Communication, BrightCHAMPS empowers the next generation of leaders...

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    1 week ago

    Bengaluru, India Indium Capital Advisors Full time

    Indium Capital - Investment Banking Sr Associate/Associate - CA/MBA IIM/ISM/FMS/MDI (2-5 years)Indium Capital is a Bangalore based Investment