Credit Control Manager

3 weeks ago

Noida, Uttar Pradesh, India EXL Full time
  • Shift: UK Shift (2 PM onwards)
  • Exp: 6+ years
  • Must have exp in Lloyds' London Market and P&C Insurance experience.
  • Must have team handling exp (10-15 FTE's)

Key Responsibilities:

  • Monitor and manage premium collections for assigned accounts, ensuring timely receipt of funds.
  • Liaise with brokers, underwriters, and internal departments to resolve queries and discrepancies.
  • Maintain accurate and up-to-date records of all credit control activities.
  • Escalate overdue accounts and initiate appropriate recovery actions, including legal proceedings if necessary.
  • Prepare and present regular reports on aged debt, collection performance, and risk exposure.
  • Support the month-end and year-end closing processes with accurate reporting.
  • Ensure compliance with FCA regulations and internal credit control policies.
  • Collaborate with underwriting and operations teams to ensure accurate premium allocations and reconciliations.
  • Assist in the development and improvement of credit control processes and systems.

Skills & Experience:

  • Proven experience in credit control within the UK insurance.
  • Familiarity with Lloyd's market processes and systems (e.g., DXC, IMR, PPL).
  • Strong negotiation and communication skills.
  • High level of accuracy and attention to detail.
  • Proficiency in Microsoft Excel and financial systems.
  • Ability to work independently and as part of a team in a fast-paced environment.

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