Strategic Account Manager

5 days ago

Haridwar, India Airtel Business Full time

About Bharti Airtel


Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 16 countries across South Asia and Africa. Airtel provides GSM, 3G, 4G LTE and VoLTE mobile services, fixed line broadband and voice services depending upon the country of operation. Airtel had also rolled out its VoLTE technology across seven telecom circles namely Mumbai, Maharashtra and Goa, Madhya Pradesh, Chhattisgarh, Gujarat, Andhra Pradesh & Telangana, Karnataka, Tamil nadu and Kolkata in India and should roll out the technology in rest circles by end of March 2018.[6] It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers.


Job Description

Purpose of the Job

- The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business.

- Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.

Key Deliverables

· Deliver Data, Voice and Fixed Line installation as per assigned targets

· New account break-in (hunting) for Data, Voice and Fixed Line.

· Cross-sell multi-product lines in existing and new customer

· Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity

· Be aware of competition plans & collect insights for market intelligence

· Monitor competitions customer offerings and planning sales interventions for different class of clients.

Role details:

· Build and maintain strong, long lasting client relationships

· Negotiate and close orders/contracts to maximize revenue

· Develop new business through upsell and cross-sell with existing clients

· Ensure timely and successful delivery of our solutions as per client needs

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