Revenue Manager

About the Opportunity:

Role : Revenue Manager

Level : Deputy Manager

Location : Gurgaon

Function : Ground Transport

About the Function

Being the largest online travel aggregator in India, MMT sees a sizeable number of users coming to the app and transacting every day. The Ground Transport unit offers an unmatched booking experience to this large user base, with the widest range of Bus, Rail & Cab booking options, also helping the platform acquire new users, specifically from Tier 2 & Tier 3 cities in India. This is complemented by a world-class post-booking experience, be it through the numerous self-help features on the app or through our hand-picked executives who strive to deliver customer delight at every step of the way.

The Ground Transport SBU has a strong innovation mindset and has time and again launched industry-first features that make the booking experience truly delightful.

The Ground Transport unit at MMT takes pride in its team members who help champion the best experience for our users every day. An orchestra of product managers, technical development teams, designers, researchers, and revenue managers ensures that we stand out as leaders in the industry.

About the Role

As part of the GT Online Revenue team, you will be part of a whip-smart team responsible for handling revenue, driving growth, and increasing profitability. You will showcase our values of consumer focus, commitment to results, and continuous improvement through innovative solutions that raise challenging questions and demand creative and practical answers. The ideal candidate for the role is an independent, self-starter, quick-witted, entrepreneurial, and intellectually curious individual. This person must excel at cross-functional collaboration, combine creativity with organizational skills, manage deliverables to tight deadlines, and have the ability to deliver high-quality work under time constraints.

What will you be and Revenue Management

- Own and manage the business P&L, working with internal stakeholders to devise strategies aimed at achieving revenue goals.

- Closely monitor performance parameters, ensuring tight control over key business KPIs such as conversions, transactions, and margins.

- Conduct deep dives into competitor pricing data and use these insights to inform category pricing strategies.

- Adjust pricing strategies based on demand signals and market conditions to maintain competitiveness and maximize revenue.

Growth Strategy Development

- Define annual and quarterly plans based on short- and long-term growth strategies, influencing key cross-functional teams to align on common objectives.

- Develop and implement initiatives to devise strategies for customer acquisition.

Analyze demand signals and traffic data to understand business and marketing trends.

- Use these insights to shape business and marketing strategies, driving greater engagement and conversion rates

Customer Engagement & Marketing Collaboration

- Work closely with the marketing team to develop and execute customer engagement strategies and campaigns that maximize customer lifetime value.

- Lead tactical management efforts around active revenue drivers such as pricing, seasonal, and topical promotions using relevant marketing channels.

- Collaborate with different marketing functions to maximize orders at a healthy ROAS.

Collaboration with Product & Operations Stakeholders

- Collaborate with product teams to create first-class, customer-centric products.

Work with operations teams on smoothening processes to drive a healthy NPS and CSAT.

Data Analysis & Reporting

- Create and maintain rich, interactive visualizations through data interpretation and analysis.

- Integrate reporting components from multiple data sources to provide actionable insights to stakeholders.

- Use statistical methods to analyze data and answer key business questions, identifying areas for improvement in efficiency and & Experience

Engineering or Management graduate from reputed institute with 2-3 years of experience in product management role for a consumer facing, technology enabled business/product

Key Success Factors for the Role

- Mindset that constantly thinks about return on investment, business, and revenue.

- High on energy, a team player coupled with a great attitude.

- Strong understanding of data analysis and experience with data-driven decision-making.

- Proven track record in driving business growth through tactical and strategic initiatives.

- Excellent communication and stakeholder management skills.

Strong attention to detail, with the ability to handle multiple projects simultaneously.