HCL Tech _ Mega Walk in Drive at 10th and 11th Feb 25 _ OTC

1 week ago

Chennai, Tamil Nadu, India HCLTech Full time

HCL Tech _ Mega Walk in Drive at 17th and 18th Feb 25 _ OTC (Billing / Order Management/ Collections / Cash Apps & MIS)

Interview Date- 17th & 18th Feb 2025

Interview Time- 11am- 2pm.

Contact Person: Indra Kumar & Soban V

Walk in Venue: HCL Tech , Tower 5No 602/3 Elcot Economic Zone,

Medavakkam High Road,

Sholinganallur,

Chennai - 600119

OTC - Collections

OTC - Order Management

OTC - Billing

OTC - Dispute handling

Job Details:

Job Title : Associate / Senior Executive Location:

Chennai Shift : US Shifts

Domain: Order To Cash and MIS

Work model: WFO Only Experience: 1- 5 Years (only)

OTC Collections:

1. Collections : Manage assigned Collections responsibilities including managing assigned AR portfolio, chasing customer on calls/emails for overdue payments, maintain regular contact with customer to manage AR on account, providing accounts statement details to customers. 2. Credit: Perform credit limit creation and modification activities as per defined process, release blocked orders. 3. Perform activities as per defined timelines and accuracy parameters of the process. 4. Produce daily and monthly SLA/KPI reports (performance and business metrics).5. Should have understanding of end-to-end Order to Cash (OTC) operations and SME expertise and experience in B2B Collections/ Credit Control team. 6. Should have experience as Individual Contributor and Team Lead/ Manager in outbound Collections and Credits team. 7. Should have good experience & understanding of Collections strategy, Ledger account maintaining and month end AR reporting. 8. Should have expertise in tracking, managing and reporting performance and business metrics for Collections and Credits.

OTC Order Management:

Work as an Individual Contributor/SME in the Order Management team and key responsibilities would include :-

1. Create orders and manage change or correct the order as required and coordinate other departments/stakeholders for order fulfillment. 2. Update orders with additional requirements/fees to be applied (e.g. fee for emergency delivery, special handling fees, and containerizing, - palletizing, import/export) 3. Support product return process in cooperation with SMEs with manual corrections/return orders 4. Manage/Support order related inquiries and service requests. 5. Adhere to TAT and accuracy, report out daily performance and update all performance logs and Report KPI's/SLA's as per agreed timelines 6. Perform assigned activities as per defined timelines and accuracy parameters of the process 7. Be the Subject Matter Expert in Order Management team to provide guidance to overall team 8. Interact with client stakeholders for process improvements and metrics management 9. Should have basic understanding of overall F&A or OTC cycle 10. Should have Work experience in Order Processing or Order fulfillment.

MIS:

We are looking for an experienced MIS Analyst to join our team. The ideal candidate should possess advanced technical and analytical skills, with a strong focus on data management and reporting. SAP knowledge is necessary, along with expertise in VB macros and advanced Excel reporting.

  • Gather and analyze data from various systems, including SAP, to create actionable business insights.
  • Design, develop, and maintain advanced Excel reports and dashboards with strong visualizations.
  • Automate repetitive reporting tasks using VB macros to improve efficiency.
  • Leverage SAP systems for data extraction, reporting, and process optimization.
  • Ensure seamless integration of SAP with other business tools and reporting platforms
  • Account Receivable knowledge is added advantage.

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