Lead Assistant Manager EXL/LAM/1137618

Job Description Position Title, Responsibility Level LAM - Cognitive CX Delivery Function Digital Transformation Reports to Manager – Digital CX CoE Permanent/ Temporary Permanent Span of Control Individual Role  Location Noida Basic Function . Strong experience in developing intent and utterances based logics and...

Job Description Role: Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand and capture all requirements to assist in set up of SLAs and benchmark processes, baseline performance and target setting Support in development of process...

Job Description Essential Functions The digital transformation projects and Business Development involves opportunity identification and proposal creation of multiple EXL solutions such as Point Automations, RPA, AI solutions etc.. The Lifecycle of the project role will consist of- Current State Mapping, Data/Trend Analysis, Opportunity...

About the OpportunityAs an Assistant Vice President of WFM at EXL, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You will be responsible for developing and implementing workforce strategies that align with EXL's goals and objectives.Key ResponsibilitiesDevelop and...

EXL is hiring an Assistant Manager for a Backoffice role. Candidates with experience in Voice, chat, blended, and interested in transitioning to Backoffice can apply.About the Role- The Assistant Manager will be responsible for managing a team of customer service representatives, developing and implementing customer service policies, meeting call center...

EXL is hiring an Assistant Manager for a Backoffice role. Candidates with experience in Voice, chat, blended, and interested in transitioning to Backoffice can apply.About the Role - The Assistant Manager will be responsible for managing a team of customer service representatives, developing and implementing customer service policies, meeting call center...

At EXL, we are seeking an experienced Data Analyst to lead our reporting services. As a Data Analyst Lead, you will be responsible for developing and designing database architectures, managing data from multiple sources, and creating customized reports using MS Excel and Power BI.About the RoleThe ideal candidate will have a strong background in MIS...

Job Description Manage team and ensure quality and productivity targets are met Preferred knowledge of the Lloyds Market, Submission, Bureau and UK insurance industry  End to end understanding of Pre and Post Bind activities Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide...

Job Description The AM will be responsible for leading a team of advisors, ensuring they deliver high-quality results in line with company goals. This role involves managing the performance of team members, driving client satisfaction, and ensuring the timely completion of tasks. The ideal candidate to have strong leadership skills, a focus on people...

Business Analyst CAT ModelingKey Responsibilities AIR RMS Expertise Utilize your expertise in AIR and RMS platforms to analyze risk data perform risk assessments and design analytics solutions for improved decision-making and operational efficiency Data Analysis Reporting Analyze large datasets related to risk insurance portfolios and claims ...