Delivery Manager

2 weeks ago

Kochi, India Reflections Info Systems Full time

We are looking for 15+ years seasoned Technical Delivery Manager to oversee the successful delivery of complex technical projects and solutions. The ideal candidate will have a strong background in technology, exceptional project management skills, and the ability to collaborate effectively with cross-functional teams. This role requires end-to-end ownership of project delivery, ensuring alignment with business goals, managing stakeholder expectations, and driving technical excellence.


Job Location: Cochin/Trivandrum (Hybrid Mode)

Experience: 15-24 year


Primary Skills:

Experience:

  • 15 years of experience in technology delivery roles, including hands-on development and leadership responsibilities.
  • Proven experience in delivering large-scale, complex projects with diverse teams.
  • Manage P&L for a portfolio of accounts, ensuring revenue growth and profitability.
  • Plan and manage team ramp-ups and ramp-downs using a mix of pyramid planning, external hiring, and internal sourcing.
  • Drive account management activities including financial tracking, invoice collection, margin improvements, and resource planning.
  • Build strong client relationships through regular interactions, QBRs, and on-site visits.
  • Support account mining by identifying new opportunities, preparing proposals, and influencing stakeholders to grow the business.


Technical Expertise:

  • Strong understanding of modern software development practices, cloud technologies (e.g., AWS, Azure, GCP), and DevOps.
  • Proficiency in one or more programming languages (e.g., Java, Python, .NET) is preferred.


Project Management:

  • Expertise in Agile, Scrum, Kanban, and traditional project management methodologies.
  • Certification such as PMP, CSM, or equivalent is an advantage.
  • Leadership and Communication:
  • Excellent team leadership, people management, and conflict resolution skills.
  • Strong communication, presentation, and negotiation abilities.


Responsibilities include:

Project Delivery Management:

  • Oversee the planning, execution, and delivery of multiple technical projects.
  • Manage project scope, timelines, budgets, risks, and quality.
  • Ensure adherence to Agile/Waterfall methodologies as per project requirements.


Team Leadership:

  • Lead and mentor cross-functional technical teams, fostering collaboration and innovation.
  • Conduct regular performance reviews and provide growth opportunities for team members.


Stakeholder Engagement:

  • Act as a bridge between technical teams, business stakeholders, and clients.
  • Communicate project status, risks, and solutions effectively to all stakeholders.


Technical Expertise:

  • Collaborate with architects and engineers to define technical solutions.
  • Provide input on architecture, design, and implementation strategies.


Process Improvement:

  • Identify opportunities to improve project delivery processes and tools.
  • Implement best practices in software development and delivery.


Risk and Issue Management:

  • Proactively identify project risks and develop mitigation strategies.
  • Resolve technical and operational challenges in a timely manner.


Customer Focus:

  • Ensure customer satisfaction by delivering high-quality solutions aligned with business needs.

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