Customer Service Representative
5 days ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism. Key Responsibilities 1. Customer Support Respond to customer inquiries via phone, email, or chat in a timely manner. Provide accurate information regarding products, services, and policies. Handle customer complaints and provide appropriate solutions. 2. Issue Resolution Identify customer needs and provide the best possible resolution. Escalate complex issues to supervisors or technical teams when necessary. Follow up with customers to ensure issues are fully resolved. 3. Documentation & Reporting Maintain detailed records of customer interactions in CRM systems. Update customer accounts and process orders, returns, or requests. Generate daily/weekly reports as needed. 4. Product & Policy Knowledge Stay updated on company products, services, and new launches. Understand and communicate company policies clearly to customers. 5. Team Collaboration Coordinate with sales, operations, and technical teams to resolve customer issues. Participate in team meetings, training, and performance reviews. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Strong communication skills (verbal & written). Ability to multitask, prioritize, and manage time effectively. Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-focused mindset.
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Automotive Customer Service Representative
3 days ago
Jamnagar, India beBeeCustomerService Full timeJob Summary:As a customer service representative in the automotive e-commerce industry, you will be responsible for delivering exceptional support to our customers.Requirements and Skills:Proven experience in customer-facing roles with a focus on automotive repair, parts, and components.Strong technical or engineering background with knowledge of automotive...
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Jamnagar, India beBeeCustomerService Full timeAutomotive Customer Service Representative Job SummaryWe are seeking a highly skilled individual to join our team as an E-Commerce Automotive Spare Parts Customer Service Representative.Key Responsibilities:Manage daily customer requests through a shared mailbox and provide member support across multiple channels.Ensure customer satisfaction by addressing...
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Customer Service Representative
2 weeks ago
Jamnagar, India Squirrel Softech Services Full timeKey Responsibilities Serve as the first point of contact for customers through phone email or chat Understand customer needs and provide accurate information or solutions Handle and resolve customer complaints or issues in a timely manner Maintain customer records logs and updates in CRM tools Follow up with customers to ensure their concerns are resolved...
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Customer Service Representative fresher
7 days ago
Jamnagar, India Impetus Career Consultants Full timeAbout the Role We are looking for a proactive and customer-focused Chat Process Executive to manage real-time customer interactions over chat. The ideal candidate enjoys helping people, resolving queries quickly, and ensuring an excellent customer experience with every interaction. Key Responsibilities - Respond promptly and professionally to customer...
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Business Representative
6 days ago
Jamnagar, India Marvel Decor Ltd Full timeGreeting of the day, About us: Marvel Décor Limited is an Indian Company manufacturing world class window blinds. Being market leader in Indian market, the company has made forays into international market under the brand “Callistus”. “Callistus” has the widest range of best-in-class window blind collections that suits all purposes internationally....
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Home-Based Customer Service Agent
7 days ago
Jamnagar, India beBeeSupport Full timeCustomer Support Representative Job DescriptionWe are hiring Customer Support Representatives to provide exceptional customer support for our US-based clients. This is a contract position ideal for professionals who are fluent in English, comfortable working night shifts, and capable of delivering high-quality support from home.This role involves handling...
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Service Ambassador
5 days ago
Jamnagar, India beBeeCustomerSupport Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer experiences through prompt and effective issue resolution.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate...
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Medical Sales Representative
2 weeks ago
Jamnagar, India Quorit Wound Care Full timeCompany Description Quorit Wound Care, a division of Docuses Healthcare India Private Limited, is the first Indian company to develop and market a complete set of products that promote a holistic approach to wound healing. Quorit Wound Care offers a comprehensive portfolio of wound care products aimed at achieving complete healing, utilizing advanced wound...
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Jamnagar, India Uniworld Outsourcing Full timeCompany Overview Uniworld Outsourcing provides strategic and transparent solutions that support partner companies in their growth by outsourcing essential tasks. Our holistic approach ensures that we effectively guide our partners in reaching their goals. We specialize in a wide range of services, including lead generation for mortgage companies, developing...
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Customer Service Representative
3 weeks ago
Jamnagar, India Whatjobs IN C2 Full timeResponsibilities: - Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department. - Developing debt collection strategies and plans. - Adhering to the Collection Policies throughout the debt collection process. - Contacting debtors by telephone to enact and negotiate debt recovery. - Preventing repeated
