Net Application Support Manager

6 days ago

Kanpur, Uttar Pradesh, India TribolaTech Inc Full time

looking for immediate joiners or with max. 30 days of notice

Looking for candidates only in Bengaluru or Mumbai

100% Remote Role

Permanent position

Job Title: .Net Application Support Manager

Work Timings : Full Overlap with US East coast ( 8 AM to 4 PM EST) i.e. 5:30 PM to 1:30 AM IST

Required:

  • 15+ years of experience in .Net Core, Strong C# and SQL DB skills.
  • Sound knowledge of Excel and data processing/analysis using excel
  • Excellent problem-solving skills
  • DevOps: Azure DevOps
  • Source Control : GIT
  • Excellent written and oral communication skills

Desirable Qualifications

  • Good to have: Knowledge of Angular.
  • Knowledge/Experience on Capital Market domain

Key Responsibilities

  • Resolving technical issues and providing timely support and assistance to client facing employees and clients
  • Thorough knowledge of incident management processes and strong communication skills to provide timely status updates on issue resolution
  • Perform root cause analysis to identify the reasons for the underlying issue
  • Monitor all alerts related to applications and provide proactive services
  • Coordinate with the design and development teams to resolve complex application and system issues
  • Document Troubleshooting Guides and FAQs
  • Recommend ways to optimize business performance by presenting solutions to existing challenges

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