Technical Project Manager

4 weeks ago

Hyderabad, Telangana, India Trundl, Inc Full time

Job title: Technical Project Manager

Work schedule: 9 am-6 pm or 1-10 pm (on a need basis, negotiable)

Travel requirements: Minimal (10%)

Experience: 4 to 6 Years

As a technical project manager, you will manage multiple teams and client engagements to ensure timely delivery of customer deliverables with quality we can be proud of.

Job duties


• Leveraging your knowledge of Atlassian products like Jira, Confluence, Bitbucket, Bamboo.


• Managing implementations, system upgrades, migrations, maintenance, and support for the above products.


• Coordinating with cross-discipline teams (across Trundl and our clients) such that all parties are on track with project scope, resources, and schedule.


• Working with teams to identify, track and resolve issues/roadblocks and manage risks.


• Leading a team to enable their skills to meet customer commitments with proactive planning.


• Delivering projects on-time while ensuring adherence to quality standards.


• Owning and communicating project status reports to the team and stakeholders.


• Establishing project communication plans and leading their execution.


• Facilitating effective meetings with customers and Trundl teams.


• Coordinating development of training materials and other artifacts as needed to enable successful implementation and turnover of the process or system to clients.


• Obtaining customer acceptance of project deliverables.


• Identifying and developing new opportunities with clients.


• Managing customer satisfaction within project transition period.

Skills


• Track record of successfully delivering software and technology consulting projects.


• Impactful verbal and written communication skills.


• Ability to work in a fast-paced, technical, and customer-focused organization with a client base that is growing fast.


• Proficiency to work with people at all levels of the organization.


• Experience managing scope, schedule and budget.


• Mentorship experience to guide and upskill team members


• Experience with Jira and Confluence. We use these tools to manage our projects of course


• Experience with Scrum, Kanban, or some variation of Agile methodologies.


• Agile and/or project management certifications.


• Atlassian certifications.

For Brownie Points, You Can Also Bring In:


• Understanding of Agile frameworks and scaling those frameworks for teams and organizations.


• Knowledge of using Atlassian tools to effectively perform the above requirements.


• If you're someone who likes to challenge the status quo, is an innovator/problem-solver, and has the willingness to learn and contribute, we'd love to meet you even more |

Education: Bachelor's degree

Skills:

Project Management, agile and waterfall methodologies, customer centricity, change management, people and team management, general awareness of financial practices in project management, communication and negotiation skills, documentation and organization.

Environment:

Consulting services, agile delivery

Certifications: Any Atlassian, PM, or Agile certifications are a plus

Key performance indicators:

  • Deliver customer projects on time, under budget and superior quality with high degree of client satisfaction (customer pulse of delighted, or neutral at a minimum) on the experience throughout the project life cycle.
  • Handle multiple customers (5-15) simultaneously.

Outcomes:

  • Team's ability to handle client needs independently.
  • Successful project delivery for each and every customer.
  • Maintain high degree of satisfaction from customer and team.
  • Contributions to internal initiatives to improve our ways of working.

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