Application Management Specialist

2 weeks ago

Pune, Maharashtra, India NTT DATA Services Full time

Req ID: 306838 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Management Specialist to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

As an Application Management Specialist, you will provide technical assistance, customer support and administrative duties for all of Launch's Customer Delivery Applications, such as Atlassian products, Miro, etc. You will apply your problem-solving skills to address each client's unique challenges with a creative approach and drive efficiencies for our organization.

Additionally, part of your responsibilities will include coordinating migration and integration activities between Launch, vendors, NTTD Infosec and IT teams. You will conduct user management, licensing, and provisioning of users in each tool and troubleshooting and user or access issues. You will also coordinate with the Launch Practices, vendors and NTTD IT teams when required, ensuring smooth information flow. It will be essential to track and report progress on any user incidents on a weekly basis or as needed to keep all stakeholders informed.

Job Responsibilities:

  • Setting up new users and giving them access to our Launch's customer delivery applications in collaboration with other org admins.
  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs.
  • Thorough understanding of software tools, such as Jira, Confluence, Miro, etc architecture to be able to troubleshoot, isolate and solve user incidents.
  • Collaboration with vendors, NTTD security and IT teams during integration and migration activities.
  • Lead the troubleshooting of issues and outages, applying a broad knowledge of application programming and design to analyze and isolate issues.
  • In-depth Knowledge of systems mgmt., monitoring Tools, ITIL process, Integrations with different tools & scripting.
  • Provide technical support as requested, for internal and external customers primarily for Launch's customer delivery applications.
  • Conduct training for employees and new hires on Launch's tools and briefing the team on new functionalities.
  • Interact with internal and external stakeholders independently during transitions and project driven activities.
  • Undertake individual assignments or strategic projects as part of a larger team analyzing customer requirements, gathering, and analyzing data and recommending solutions.
  • Apply OS patches and upgrades on a needed basis as directed by NTTD infosec, Okta or IT teams.

Qualifications 

  • 5-8 years' experience administrating and configuring software products / tools.
  • Strong knowledge and familiarity with JQL.
  • Strong verbal and written communication skills.
  • Working knowledge of different software development methodologies such as Scrum, Kanban, etc.
  • Hands on experience in administering and configuring enterprise monitoring tools at an L3 level.
  • Thorough understanding of API integrations.
  • Knowledgeable TCP/IP architecture and communications hardware.
  • In depth knowledge of systems architecture, internal processes, and interdependencies.
  • Experience directly integrating Atlassian products with other systems is preferable.
  • Knowledge of script runner is a plus.
  • Undergraduate/bachelor's degree in information technology or computer science.

Additional Requirements:

  • Profession certification

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

  • Application Management Specialist

    2 weeks ago

    Pune, Maharashtra, India NTT DATA Full time

    Job Description Req ID: 306838 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Management Specialist to join our team in Pune, Mahārāshtra (IN-MH), India (IN).As an...

  • Application Specialist

    1 week ago

    Pune, Maharashtra, India Qodequay Technologies Full time

    Job Title : Application Specialist (Systems Operations). Location : Pune, India. Experience : 5-7 Years. Company : Qodequay Technologies Pvt. Ltd. Job Summary :Qodequay Technologies Pvt.Ltd. is looking for an experienced Application Specialist (Systems Operations) to manage and support business applications, ensure system efficiency, and enhance operational...

  • Application Specialist

    2 weeks ago

    Pune, Maharashtra, India Qodequay Technologies Full time

    Job Title : Application Specialist (Systems Operations). Location : Pune, India. Experience : 5-7 Years. Company : Qodequay Technologies Pvt. Ltd. Job Summary :Qodequay Technologies Pvt.Ltd. is looking for an experienced Application Specialist (Systems Operations) to manage and support business applications, ensure system efficiency, and enhance operational...

  • Application Performance Specialist

    5 days ago

    Pune, Maharashtra, India NICE Systems Full time

    About the RoleWe are looking for a highly skilled Application Performance Specialist to join our team at NICE Systems. As an Application Performance Specialist, you will be responsible for troubleshooting and resolving incidents related to NICE Solutions.You will work closely with our technical teams to identify and resolve issues, ensuring that our...

  • Bioprocess Application Specialist

    2 weeks ago

    Pune, Maharashtra, India Ami Polymer Pvt. Ltd. Full time

    Job DescriptionCompany DescriptionAmi Polymer Pvt. Ltd. is a leading manufacturer of silicone and Viton rubber products in India. The company was founded in 1998 by a group of rubber technologists with a vision to create a world-class manufacturing company. Ami Polymer is pioneer in the development of Single Use technological solutions for Pharmaceutical,...

  • Application Governance Specialist

    1 day ago

    Pune, Maharashtra, India Deutsche Bank Full time

    About Deutsche BankWe strive for a work environment where we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Job DescriptionAs an IT Application Owner (ITAO), you will be responsible for managing and maintaining the application, ensuring compliance with...

  • Application Specialist

    2 weeks ago

    Pune, Maharashtra, India Vertiv Full time

    POSITION SUMMARY As an Application Specialist (cross functional role) in the Procurement and Supply Chain domains, you will serve as a liaison between business customers and IT, along with using functional and technical skillsets to resolve support tickets, execution of user access controls, analysis of business requirements, conduct business...

  • Application Operations Specialist

    3 days ago

    Pune, Maharashtra, India Vodafone Idea Full time

    Vodafone Idea is committed to delivering delightful customer experiences and contributing towards creating a truly digital India. We are seeking a highly skilled Application Operations Specialist to join our team and play a critical part in ensuring that our IT services meet agreed-upon service levels with partners and guarantee IT services performance and...

  • Web Applications Specialist

    57 minutes ago

    Pune, Maharashtra, India Xpetize Technology Solutions Private Limited Full time

    Xpetize Technology Solutions Private Limited is a leading provider of software solutions in India. We are seeking an experienced Web Applications Specialist to join our team and help us deliver high-quality web applications to our clients.Job OverviewThe successful candidate for this role will have a strong background in developing web applications using...

  • React Web Applications Specialist

    16 hours ago

    Pune, Maharashtra, India Tata Consultancy Services Full time

    We are looking for an exceptional React Web Applications Specialist to join our team at Tata Consultancy Services. As a specialist in React development, you will play a crucial role in designing and implementing high-performance web applications that meet the needs of our clients.About the RoleThe ideal candidate will have a strong background in React...

  • Application Support Specialist

    5 days ago

    Pune, Maharashtra, India CRESCENT TECHSERVICES Full time

    **Job Summary:**We are seeking a highly skilled Application Support Specialist to join our team at Crescent Techservices.Key Responsibilities:Provide production support for applications built using Java, Microservices, Kafka, and databases like MongoDB and SQL.Ensure high availability and minimize downtime.Troubleshoot and resolve issues related to...

  • Application Specialist, Pune

    1 week ago

    Pune, Maharashtra, India Danaher Corporation Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Application Specialist, Pune

    2 weeks ago

    Pune, Maharashtra, India myGwork Full time

    This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and...

  • Digital Communication Head

    1 day ago

    Pune, Maharashtra, India Talent Acquisition Specialist Full time

    Company Overview:We are a leading talent acquisition specialist firm looking for a skilled social media head to join our team. Our company is known for its innovative approach to recruitment and talent management.Job Description:This is an exciting opportunity for a seasoned social media professional to take on a leadership role and drive our social media...

  • C# and XAML Application Specialist

    6 days ago

    Pune, Maharashtra, India IATOCS INC. Full time

    We are seeking an experienced C# and XAML Application Specialist to join our team at IATOCS Private Limited. As a key member of our development team, you will be responsible for designing, developing, and maintaining cross-platform mobile and desktop applications using .NET Core, MAUI.The ideal candidate will have a strong focus on delivering high-quality,...

  • Technical Application Specialist

    5 days ago

    Pune, Maharashtra, India Smiths Group Full time

    Job DescriptionWe are seeking an experienced Technical Application Specialist to join our team. As a key member of our engineering department, you will be responsible for providing technical support and guidance to customers and internal stakeholders. Your expertise in fluid control systems and mechanical seals will help us deliver mission-critical solutions...

  • Python Application Specialist

    2 days ago

    Pune, Maharashtra, India Yo HR Consultancy Full time

    About the Job DescriptionThe job description for the Python Application Specialist role at Yo HR Consultancy involves leveraging technical expertise to build and maintain software applications using the latest technologies and frameworks. As a key member of our team, you will contribute to delivering quality solutions while following Agile and DevOps...

  • Cash Application Specialist

    3 days ago

    Pune, Maharashtra, India Amazon Full time

    **Job Description:**We are seeking a skilled Cash Application Specialist to join our team at Amazon. As a key member of our Accounts Receivable department, you will be responsible for ensuring the timely and accurate application of cash payments from customers.The ideal candidate will have a strong understanding of accounts receivable processes and...

  • IT Application Owner Specialist

    3 weeks ago

    Pune, Maharashtra, India Deutsche Bank Full time

    Job DescriptionIT Application Owner SpecialistPosition OverviewJob Title: ITAO Lead, VPLocation: Pune, IndiaRole Description- The ITAO is the function responsible on the application lifecycle governance.- The ITAO manager will ensure applications in the portfolio will ensure compliance, maintenance and improvement processes are following DB policies and...

  • Innovative Web Applications Specialist

    6 days ago

    Pune, Maharashtra, India InCommon Full time

    We are looking for a skilled Innovative Web Applications Specialist to join our team and help us build innovative web applications that meet the evolving needs of our customers.This role requires a deep understanding of full-stack development, including front-end and back-end technologies, as well as experience working with agile development...