L2 Control-M Support Specialist

3 weeks ago


Mumbai, Maharashtra, India FernHConsultancy Full time

Job : Control M Ass

About Client :

We are a preferred and trusted Technology Consulting and Development Partner for global enterprises, from start-ups to Fortune 500s. Work with different stakeholders of the knowledge value chain to provide the Business Intelligence, Data Analytics and Technology solutions which enables them to make the informed decisions and solve the business challenges.

Our Services include Business Intelligence, Data Analytics, Data Visualization, Artificial Intelligence, Control M, Power BI Services, Power Apps, Power Automate, Product Development, Generative AI, Low-Code/No-Code, Microsoft Fabric. We have been in the market for the last 10 successful & progressive years with 100+ successful delivery of projects. Cient started its regional office in the USA in 2023. It has an extensive Global Experience & Capabilities to provide Technology support in a major part of the world.

About the Role :

We are looking for a Control-M L2 Support Specialist responsible for monitoring, troubleshooting, and maintaining Control-M job scheduling operations. The ideal candidate will ensure seamless batch processing and timely issue resolution.

Key Responsibilities :

- Monitor and manage Control-M job schedules and workflows.

- Troubleshoot and resolve job failures and scheduling conflicts.

- Perform basic Control-M administration, including user management and access control.

- Implement minor job modifications based on business requirements.

- Escalate unresolved issues to L3 and L4 teams.

- Maintain documentation for job schedules and incident resolutions.

Required Skills and Experience :

- Experience in Control-M job monitoring and troubleshooting.

- Familiarity with job dependencies and workload automation.

- Basic knowledge of scripting (Shell, PowerShell) for automation.

- Understanding of ITIL frameworks and incident/change management.

(ref:hirist.tech)

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