Customer Care Executive

4 weeks ago


Noida, Uttar Pradesh, India Quagmire IT Services LLP Full time

Job Overview:

We are seeking a highly skilled and motivated Customer Care Executive - Technical to join our client's team. The ideal candidate will have a strong technical background and excellent communication skills to provide top-notch customer service and technical support to our clients. This role will be responsible for handling technical queries, troubleshooting technical issues, and providing timely and effective solutions to our customers.

Key Responsibilities:

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner

- Resolve technical issues and provide solutions to customers in a clear and concise manner

- Collaborate with other teams to escalate and resolve complex technical issues

- Document and track all customer interactions and resolutions in our CRM system

- Identify and report recurring technical issues to the appropriate teams for further investigation and resolution

- Provide product knowledge and training to customers as needed

- Maintain a high level of customer satisfaction by meeting and exceeding customer expectations

Qualifications:

- Only B.Tech / B.E / BCA or a related field Need apply.

- Minimum of 1 years of experience in a customer support role is must.

- Strong technical background and understanding of software and hardware systems

- Excellent communication skills, both verbal and written

- Flexible to work in 24 / 7  environment.

- Strong problem-solving and critical thinking skills

- Experience with CRM systems and ticketing systems is preferred

- Ability to multitask and manage time effectively in a fast-paced environment

- Customer-centric mindset with a passion for providing exceptional customer service

We offer a competitive salary, comprehensive benefits package, and a dynamic work environment where you can grow and develop your skills. If you are a customer-focused individual with a strong technical background & can join immediately, we would love to hear from you. Apply now to join our team as a Customer Care Executive - Technical and be a part of our mission to provide excellent customer service and technical support to our clients.



  • Noida, Uttar Pradesh, India Seven Consultancy Full time

    JOB DETAILS New sales opportunities through lead follow-up and outbound cold calls and emails. Research on Industrial and Non Industrial Projects across India Find correct person to reach through self-research and passing through Operator/Reception Understand customer needs and requirements Route qualified opportunities to the appropriate sales...


  • Noida, Uttar Pradesh, India Ginirex Full time

    Job DescriptionAs a Customer Care Executive in Noida location, your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving concerns, and providing exceptional service. You will be the front-line representative of the company, interacting with customers via phone, email, or chat. This role requires Good communication...


  • Noida, Uttar Pradesh, India Barclays Full time

    Job DescriptionEmbark on a transformative journey as a Specialist Customer Care at Barclays, where you&aposll play a pivotal role in shaping the future.To thrive in this role, youll need some previous experience in:- 0-24 months of relevant experience- Graduate/Post-Graduate in any discipline (Freshers applicable however preferably Graduate Fresher)-...


  • Greater Noida, Uttar Pradesh, India Hexa Wood Pvt Ltd Full time

    Job Summary As a Customer Care Executive responsible for handling Amazon and Flipkart customers you will be the key point of contact for addressing customer inquiries resolving issues and ensuring a positive shopping experience across both platforms This role requires exceptional communication skills a deep understanding of e-commerce platforms and...


  • Noida, Uttar Pradesh, India Barclays Full time

    Job DescriptionStep into the role of Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of...


  • Noida, Uttar Pradesh, India Barclays Full time

    Job DescriptionStep into the role of Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of...


  • Noida, Uttar Pradesh, India Career Creed HR Services Full time

    Job Title Customer Care Executive Location Sec-63 Noida Company Speed Global Solutions Department Customer Service Typing Speed -30 WPM Language English Job Overview We are seeking a Customer Care Executive to join our dynamic team within the logistics department The ideal candidate will be responsible for...


  • Noida, Uttar Pradesh, India Capital Placement Services Gurgaon Full time

    Customer Care Executive/ Inside sale /customer support For fintech Company in Sector- 4,NoidaJob description • Good Communication Skills Are Required (English) • Person Must Be Based In noida Interacting With Clients on chat, Whatsapp,& Operations work. Inform Client About Products; Guide Them About Process And Costing. Satish Kohli | AM- HR |


  • Noida, Uttar Pradesh, India Seven Consultancy Full time

    JOB DETAILS 1 Conducting market research to identify selling possibilities and evaluate customer needs 2 Calling existing and potential customers to persuade them to purchase company products and services. 3 Accurately recording details of customers' purchase orders. 4 Processing all customer purchases accordingly. 5 Generating promising leads for the...


  • Noida, Uttar Pradesh, India TRANSBOX LOGISTICS PVT LTD Full time

    As an International Customer Care Professional at TRANSBOX LOGISTICS PVT LTD, you will be responsible for providing world-class customer support and service. Your primary goal will be to ensure customer satisfaction and resolve any issues that may arise.You will handle phone calls with professionalism, address customer inquiries, and maintain accurate...


  • Noida, Uttar Pradesh, India VitalTech Solutions Full time

    Customer Care Representatives (International BPO) Work Location: Chandigarh and Mohali Job Highlights: FRESHERS WITH EXCELLENT COMMUNICATION SKILLS CAN APPLY. World class work environment THE BEST SALARY IN TRICITY Golden opportunity to work with a BRAND. Employee satisfaction and Job security focused Company Job Responsibilities and Skills: Manage...


  • Noida, Uttar Pradesh, India iEnergizer Full time

    iEnergizer is committed to delivering business process excellence by exceeding client expectations and meeting our commitments through business innovation and outstanding customer experience.The RoleHiring for a Technical premium process.Location- iEnergizer- A-37, Block A, Sector 60, Noida .Position-Junior Engineer / Customer Support Executive.Salary - 22k...


  • Noida, Uttar Pradesh, India KVC Consultants Ltd Full time

    Greetings, We are hiring for an International process in Noida: Min 6 months Customer Care Plus Upselling Experience THIS IS A WORK FROM OFFICE PROFILE Shift Timings - 24/7 5 days working Rotational OFFs Eligibility Min 6 months outbound Experience * Candidates with good interpersonal skills * Good communication sklills Salary Upto 5Lpa...


  • Noida, Uttar Pradesh, India Cleartrip Full time

    At Cleartrip, we are seeking an experienced Customer Care Team Lead to join our team. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in the travel industry.The ideal candidate will have at least 8-12 years of experience in customer-facing roles and possess excellent...


  • Noida, Uttar Pradesh, India Arietis Health Full time

    Job DescriptionArietis Health seek motivated individuals interested in joining a dynamic team as Customer Care Associate at our Noida, India location and is excited to contribute to a patient-focused, technology driven RCM company on a steady growth path to be an industry leader in healthcare revenue cycle management solutions.Why Arietis Health IndiaArietis...


  • Noida, Uttar Pradesh, India Seven Consultancy Full time

    JOB DETAILS New sales opportunities through lead follow-up and outbound cold calls and emails. Research on Industrial and Non Industrial Projects across India Find correct person to reach through self-research and passing through Operator/Reception Understand customer needs and requirements Route qualified opportunities to the appropriate sales...


  • Noida, Uttar Pradesh, India Snaphunt Full time

    The OfferA role that offers a breadth of learning opportunitiesAttractive Salary & BenefitsOpportunity to make a positive impactThe JobResponsibilities:Handling customer queries via phone or call .Ensuring high levels of customer satisfaction and service excellence.Meeting performance targets and delivering quality results.Handling Customer Inquiries:...


  • Noida, Uttar Pradesh, India Colorgenics Loyalty Full time

    Colorgenics Marketing Services (Akkado Loyalty) is an award-winning Loyalty Marketing and Engagement Agency. We are not just marketers; we are the new-age architects of engagement. We engineer and manage bespoke loyalty programs utilising AI-driven predictive analysis and recommendation engine for a hyper-personalised customer journey. Our proprietary SaaS...


  • Noida, Uttar Pradesh, India preferable Full time

    Job DescriptionResponsibilities 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. Job Requirements 1. Decent command on spoken English with fluency. 2. Flexibility to work in 24/7 environment. 3. Any Graduate can apply. 4. Min 1 Years of BPO Experience...


  • Noida, Uttar Pradesh, India Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various...