Quality System Manager- COE

About ofi

ofi, is a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.

Overview of the position

The Quality System Manager for QMS COE will be based in Bangalore, India. The position will play a crucial role in supporting the Global QMS COE Head by overseeing quality management systems across various sites. This position requires a minimum of 7 years of experience in quality systems (BRC, FSSC22000, etc.) within the food industry and advanced knowledge in data analytics, visualization tools (PowerBI, Tableau), databases (MySQL, Power Query), and programming languages (Python, etc.). This position directly reports to the Global QMS COE Head

Position Responsibilities

• Point of Contact (PIC) for all QuEST communication: Serve as the primary contact for all QuEST-related communications.
• Project Support: Assist all sites across ofi with global initiatives on the QuEST platform, including DMS, KPI management, Global internal audit, VQM, etc. including providing problem-solving support and training/coaching to site teams on all QuEST projects.
• Data Collection and Analysis: Proactively work with site teams to have data submitted on agreed timelines. Review collected data from all sites to ensure data accuracy. Perform data analysis to provide trends, alerts, and recommendations to the leadership team.
• Audit Coordination: Coordinate with other teams/functions to conduct internal audits, supplier audits, and vendor audits as required.
• Report and Dashboard Preparation: Lead activities related to dashboard optimization and new dashboard creation.
• System Document Standardization: Support in standardizing system documents. Develop training materials on L&D platform.

Experience & Qualification

• A degree in Food Science, Chemistry, Microbiology or Data Analytics. A master degree is an advantage.
• Minimum 7 years of experience in quality systems within the food industry.
• Advanced knowledge in data analytics and visualization tools (PowerBI, Tableau).
• Proficiency in database languages (MySQL, Power Query).
• Experience with programming languages (Python, etc.).
• Expertise in data science projects, including aggregating, modelling, and analyzing structured and unstructured data from various sources.
• Strong project management skills.
• Self-motivated and capable of working independently with minimal supervision.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects simultaneously.
• High level of attention to detail.

At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, gender, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.