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Manager - Sales - IT
1 month ago
Job Description:
- As a Sales Manager, you will be responsible for overseeing the sales team, setting sales targets, developing strategies to achieve company goals, and ensuring high levels of customer satisfaction.
- You will lead by example, manage relationships with key clients, and continuously identify opportunities to drive revenue growth.
- You will also collaborate with other departments to ensure seamless execution of sales strategies and operations.
Key Responsibilities:
Sales Strategy & Target Achievement:
- Develop and implement sales strategies to meet and exceed company targets and revenue goals.
- Monitor sales performance, analyze results, and adjust strategies as needed to ensure sales objectives are met.
- Set clear sales targets for the team and ensure they are aligned with business goals.
Team Leadership & Development:
- Lead, motivate, and manage a team of sales representatives to achieve individual and team goals.
- Provide coaching, training, and performance feedback to enhance the skills and performance of the sales team.
- Conduct regular team meetings to review progress, discuss challenges, and strategize on solutions.
Customer Relationship Management:
- Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and loyalty.
- Act as the main point of contact for important client accounts and resolve issues promptly.
- Identify opportunities for upselling and cross-selling products or services to existing clients.
Sales Operations & Reporting:
- Oversee daily sales operations, ensuring the team has the necessary tools and resources to succeed.
- Track sales activities, analyze trends, and report on performance to senior management.
- Utilize CRM tools to manage leads, opportunities, and pipeline effectively.
Market Analysis & Competitor Insights:
- Stay informed about market trends, competitor activities, and industry developments to identify new business opportunities.
- Analyze customer needs and adjust sales approaches accordingly to improve conversion rates.
Collaboration with Cross-Functional Teams:
- Work closely with the marketing team to develop campaigns that drive leads and support the sales process.
- Collaborate with product and customer support teams to ensure seamless post-sales service and client satisfaction.
Sales Forecasting & Budgeting:
- Develop accurate sales forecasts and manage the sales budget to maximize profitability.
- Ensure the team follows a structured sales process to maximize efficiency and revenue generation.
Deal Negotiation & Closing:
- Lead the negotiation process for major deals and ensure contracts are closed efficiently and profitably.
- Ensure compliance with company policies and procedures during the sales process.
