Senior Travel Consultant

1 week ago

Ajmer, India WNS Full time

WNS - Vikhroli is hiring for GDS - Travel Process.


Minimum 1 year of flight booking / reissue / refunds experience on GDS (Amadeus / Sabre / Galileo) is mandatory.


Interested candidates can share their updated resumes to ruhi.shaikh@wns.com / 8657894962


Contact person - HR Ruhi Shaikh


Key Responsibilities

  • Book international flights via GDS systems like Amadeus, Sabre, or Galileo.
  • Expertly handle flight reissues, exchanges, and refunds in accordance with diverse airline fare rules and policies.
  • Troubleshoot and resolve complex travel-related issues, such as flight cancellations, delays, and schedule changes, often under pressure.
  • Provide up-to-date and accurate information on airline alliances (e.g., Star Alliance, Oneworld), airline regulations, visa requirements, and relevant geographical factors affecting travel.
  • Advise clients on the most efficient and cost-effective routing, considering alternative airports, flight options, and preferred vendors.
  • Maintain accurate and detailed records of all client interactions, travel bookings, and payments.
  • Communicate with clients effectively through multiple channels (phone, email) to provide travel options, policy guidance, and exceptional customer service.


Required Skill Set

  • GDS Proficiency: In-depth, recent working knowledge and hands-on experience with a major Global Distribution System (e.g., Sabre, Amadeus, Galileo).
  • Fares and Ticketing Expertise: A strong understanding of ticketing, fare rules, taxes, and complex fare construction for international travel.
  • Airline Systems Knowledge: Familiarity with major airline alliances and their routing benefits, as well as airline-specific policies for reissues, exchanges, and refunds.
  • Geographical Expertise: Extensive knowledge of world geography, including major cities, airport codes, and travel logistics in various international regions.
  • Booking and Reservation Software: Proficiency with Microsoft Office Suite, CRM software, and internal travel management tools.
  • Attention to Detail: Meticulous planning and organizational skills are crucial to avoid costly errors in complex itineraries.
  • Problem-Solving: Decisive and successful problem-solving skills to navigate unexpected travel disruptions.
  • Communication: Excellent verbal and written communication skills to effectively relay complex travel information to corporate clients.
  • Customer Service: The ability to listen, empathize, and maintain composure while providing superior customer service to VIP clients.


Location

WNS, Gate no. 4, Plant 11, next to Bharat Petrol pump, Godrej & Boyce Complex, Vikhroli West.

  • Senior Consultant- Tax Advisory

    3 weeks ago

    Ajmer, Rajasthan, India Taxation Consultant Full time

    About the Role We are looking for a Chartered Accountant (CA) / Lawyer, or a dual-qualified professional with 4 to 8 years of post-qualification experience (PQE) in Indirect Tax. The ideal candidate should have robust experience in tax advisory, litigation, and compliance.Key Responsibilities1.Handle GST reviews and shadow audits independently.2.Draft legal...

  • Senior Strategic Sales Partner

    4 weeks ago

    Ajmer, Rajasthan, India JOBSFORTRAVEL Full time

    Location: Metro & Tier-1 Cities (India)Holiday and travel Renowned companyExperience: 4–8 Years | Travel Tech experience is MandatoryRole OverviewWe are seeking a highly motivated and results-driven Senior Sales Manager with 4 to 8 years of proven experience in Travel Tech, SaaS, or B2B enterprise sales. The ideal candidate will be responsible for driving...

  • Endocrinologists Consultant hiring!! HS

    1 day ago

    Ajmer, India Space Consultants Full time

    Endocrinologists Consultant Needed For Reputed Hospitals In Location- 1) RajasthanShri Ganganagar Other Details:- Salary Negotiable (Best In Industry) + Incentive Experience: Fresher / Experienced Any The Interview Will Be Conducted Telephonic / Video About Us : Space Consultant Is A 15 Years Old Medical Recruitment Consultancy, Hiring Medical Staff...

  • Software Consultant

    1 week ago

    Ajmer, Rajasthan, India System Technologies Full time ₹ 5,05,000 - ₹ 16,69,072 per year

    Job Description: Software ConsultantPosition Title: Software ConsultantDepartment: IT Consulting / Technology SolutionsLocation: [City, Country] (Hybrid/Onsite/Remote as per policy)Employment Type: Full-timeAbout the RoleWe are seeking a highly skilled Software Consultant to join our dynamic team in a global MNC IT environment. The ideal candidate will be...

  • Endocrinologists consultant hiring!! HS

    1 day ago

    Ajmer, India Space Consultants Full time

    Endocrinologists Needed For Reputed Hospitals In 1) Rajasthan Shri Ganganagar Other Details:- Salary Negotiable (Best In Industry) + Incentive Experience: Fresher / Experienced Any The Interview Will Be Conducted Telephonic / Video About Us : Space Consultant Is A 15 Years Old Medical Recruitment Consultancy, Hiring Medical Staff Like Doctors, Surgeons,...

  • Nephrologist Consultant hiring!! HS

    2 days ago

    Ajmer, India Space Consultants Full time

    Consultant Nephrologist needed for reputed Hospitals in Location- 1.Andhra Pradesh Venkateswara Nagar, Rajahmundry 2.Gujarat Mehsana, 3.Himachal pradeshkangra 4.Jharkhand Deoghar 5.Rajasthan Ajmer 6.West Bengal Cooch Behar 7.Uttar Pradesh Hapur OTHER DETAILS:- SALARY NEGOTIABLE (BEST IN INDUSTRY) + INCENTIVE EXPERIENCE: FRESHER / EXPERIENCED ANY THE...

  • Senior Sales Manager

    2 weeks ago

    Ajmer, India Vurniqo Consulting Full time

    Company Description Vurniqo Consulting is a multi-domain consulting firm that delivers strategic solutions and end-to-end advisory services across diverse industries. We specialize in Real Estate Advisory, Hospitality Advisory, Project Planning & Execution, HR & Operations Strategy, Branding, Marketing & Positioning, and Investment & Developer Liaison. We...

  • Senior Sales Manager

    1 week ago

    Ajmer, Rajasthan, India Vurniqo Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    As a Senior Sales Manager at Vurniqo Consulting, located in Ajmer, your role will involve developing and executing sales strategies, managing a sales team, and ensuring sales targets are met or exceeded. You will be responsible for generating new business opportunities, maintaining relationships with key clients, conducting market research, and preparing...

  • Senior Tax Executive

    2 days ago

    Ajmer, Rajasthan, India Blueberry Group Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    We are hiring for Senior Tax ExecutiveWork location - Mansarovar, Jaipur5.5 Days WorkingDay ShiftsRequirements:* Semi-qualified CA.* Minimum 3-5 years of relevant accounting and tax compliance experience.* Experience in Travel and Tourism industry is a plus.* Strong working knowledge of Tally ERP/Prime, Excel, and accounting principles.* Up-to-date knowledge...

  • Executive Sales Representative

    5 days ago

    Ajmer, India CHOYAL GROUP - Innovative Grinding Solutions Full time

    Position Overview: As an Executive Sales Representative, your primary responsibility is to actively call potential clients, build strong relationships, and drive sales closures. You will guide clients through the technical aspects of setting up plant solutions, but your focus is on proactive outreach, persistent follow-ups, and converting inquiries into...