Service Desk Analyst

Designation: - Service Desk ExecutiveLocation: - Noida (Hybrid)Preferred Qualification: - BCAKey Responsibilities:1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents.Escalation Management – Forward complex problems to higher-level support teams.Knowledge Base Maintenance – Create and update help articles and...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...

"Senior Service Desk Associate English India – Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses,...

Job DescriptionSenior Service Desk Associate EnglishIndia - Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens,...

Job Role: Front Desk AttendantKey Responsibilities:Provide exceptional client service and ensure a welcoming environment at the reception area.Manage incoming calls, respond to client inquiries, and schedule appointments with precision.Maintain accurate records of salon appointments and coordinate with service staff to ensure seamless operations.Produce...

Job DescriptionSummaryDescriptionSummary of This RoleMaintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all...

Job DescriptionEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve...

Job DescriptionKey Responsibilities:Greet and assist clients at the front desk in a warm, welcoming mannerHandle incoming calls, client queries, and appointment bookingsMaintain and update the salon appointment calendarCoordinate with service staff to ensure smooth flow of appointmentsGenerate daily, weekly, and monthly sales and client reportsManage...

Job Summary:We are seeking a detail-oriented and analytical Documentation Analyst to develop, document, and optimize support and service management processes in alignment with ITIL best practices. This role is essential in creating clear, consistent, and user-friendly process documentation that enables operational excellence across our customer support...