Executives EXL/E/1110531

Job Description Essential Functions The digital transformation projects and Business Development involves opportunity identification and proposal creation of multiple EXL solutions such as Point Automations, RPA, AI solutions etc.. The Lifecycle of the project role will consist of- Current State Mapping, Data/Trend Analysis, Opportunity...

Job Description Primary Responsibility Role primarily involves dealing with end customers via chat, responsibilities include answering customer / engineer queries related to the Smart metering and faults. Performance Parameters  One plus chat concurrency / Average Handle Time  Quality Assurance (Finished Product Quality ) Measurement of the...

Job Description Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, promote cost effective outcomes and improve program/operational efficiency involving clinical issues. Position Overview The primary role is to meet the service level agreement of the process by coaching the CSRs/Nurse Associates to meet...

Job Description Resource would require managing email correspondence in 24/7 working environment. Preferred experience of utilities background and understanding of business writing skills and comprehension of content of email and application onto client system to provide accurate and concise information to Customer and internal teams across locations....

Job Description OSA Is mainly responsible for Qaing and highlighting any issues with regard to stock and creatives that are used in running promotional campaign or Ads on the website . Creation of Ads in shopping bags for the customers, as well as Checking the Creatives and highlighting any issues for its stock before we publish adds to improve customer...

Job Description Service Advocates are responsible for working with members who have been identified as having the most opportunity to assist with outstanding issues with the mission of resolving all concerns. The Service Advocate handles inbound member correspondence and looks for areas in which they can further assist the member to prevent future...

Job Description 1. To work in a blended process, Voice and Email 2. To work on basic excel reports 3. To provide customer experience 4. To complete assign tasks with the agreed turn around time 5. To work with the team to ensure that the team and process targets are met 6. Flexible to work in rotations shift 7. Open to internal movement within...

Job Description Proven organizational skills with attention to detail Strong problem solving abilities Excellent English written and oral communication skills  Proficient with computer systems and software including Microsoft Excel and Word. Knowledge of using Web Browser, Search Engine etc.Knowledge of Insurance Medical Underwriting product,...

Job Description Good Computer navigation skills, keyboarding skills Should be familiar with MS Office  Possesses necessary knowledge of business concepts to effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others.  Commits...

Job Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited. Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks. Enquiries from international customers relating to orders not received and order tracking and...

Job Description Resource would require managing customer's email comprehension and correspondence in 24/7 working environment. Preferred experience of utilities background and understanding of business writing skills and process transactions on client applications swiftly with basic knowledge of computer

Job Description • Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited • Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks • Enquiries from international customers relating to orders not received and order tracking...

Job Description Desirable Skills Ability to read and comprehend English language in clear and precise manner Reasoning Skills Problem Solving Eye for detail Technical Skills Good computer navigation skills Typing speed of 25 Words per Minute with 95% Accuracy  Basic knowledge of Microsoft Office, Outlook and Excel Process Specific...

Job Description Resource would require managing email correspondence in 24/7 working environment. Preferred experience of utilities background and understanding of business writing skills and comprehension of content of email and application onto client system to provide accurate and concise information to Customer and internal teams across locations....

Job Description Job Role and Summary The team works for the next website, Sending task confirmation to clients on standard email templates. Complete work as per the quoted timescales Duties and Responsibilities  Complete work as per the quoted timescales Comprehend and action as per instructions received Issues to be flagged on the spot ...

Job Description Good Written & spoken English communication. Ability to handle inbound calls from UK customers. Good problem-solving skills and should be able to take Quick decisions. Should be ready to work from office only, and as per shifts assigned. should be able to respond to customers on email and capture any complaints made 

Company OverviewEXL Service is a leading provider of outsourcing and transformation services to clients in the financial services, healthcare, insurance, logistics and transportation industries. We deliver intelligent operations management and decision analytics through our proprietary platform for next-generation business process management.We are currently...

About UsAt EXL, we strive to provide exceptional products and services to our customers. Our online product catalog is a key component of this effort, and we need someone who can manage and maintain it effectively.This role involves ensuring that product listings are accurate, up-to-date, and optimized for searchability and conversion. You will be...

Role OverviewAs a Digital Product Catalog Manager at EXL, you will play a critical role in ensuring the accuracy, relevance, and appeal of our online product catalog. Your primary focus will be on managing operational activities with a primary focus on nurturing sales channel partnerships and optimizing e-commerce platforms. This involves staying abreast of...

Job Overview:At EXL Service, we are seeking a talented Executive Leader to join our team. In this role, you will be responsible for overseeing the development and implementation of advertising campaigns on our website. This includes creating ads in shopping bags for customers, checking creatives for stock issues, and ensuring all campaign materials meet high...