Project Delivery Lead

3 weeks ago

Hyderabad, India Toluna Full time

Location: HyderabadJob ResponsibilitiesResponsible for taking ownership and accountability of projects high complex projectsEstimate project deadlines for key clientsEnsure the team delivers projects as per timelines Responsible for ensuring the quality of work Responsible for completion of administrative tasks such PL, PT, Portal and GreytHR.Participating in meetings and training sessions, providing effective feedback and inputResponsible for project allocation and resource managementInvolve in project review meetings/ kick off calls and prepare meeting notesMonitor the team on compliance to process related tasksAssist the Manager in preparing any reports/data pertaining to process/functionAssist the manager in ensuring balanced utilization of teamTake necessary corrective actions for non-compliance of processMentor analysts on project related tasks for all complex/critical projectsPrepare content for training the new hires and other skill set enhancement tasks.Contributing to the overall departmental goals and objectivesAttend and participate in project review meetings and kick off callsPrepare training documents for key/critical clients and take training sessionsIdentify areas that need efficient methods and develop/suggest macros/scriptsManage a team of direct reports on process, project delivery and performance Ensure the direct reports meet the KPI parameters consistently throughout the yearMaintain individual metrics/compliance reports of direct reports Conduct periodic performance reviews and provide feedback to direct reportsEnsure the skillsets of direct reports scale up based on the scope of projectsIdentify and suggest career enhancement opportunities to direct reportsSpecific AccountabilitiesAdhere and complete all process related tasks on timeEffectively self-monitor project related follow up tasks (revision/changes etc.)Interact with senior colleagues and Research ManagersInteract with functional teams – SP & PM and other stake holders as necessaryParticipate in team meetings Attend specific project meetings assigned by TLs/TrainerDemonstrate ownership and flexibility in handling project and process related tasksAdheres and completes all process related tasks on timeEffectively displays behavior consistent with Toluna valuesIdentify the training needs of Jr. Analyst, Associate Analysts and Analysts.Effectively self-monitors project related follow up tasks (revision/changes etc)Mentoring and coaching team members to scale upConduct meetings to resolve project/non-project situationsProvide quick solutions to pressing project issuesContributing actively in process improvement and technology initiativesCreate back ups for key clients and ensure handoff is documentedSkills RequiredAttention to detail in quality checkingExcellent written and oral communication skills Quantum, SPSS and Crunch programming skills (at least 10 years of experience)Strong quantitative and analytical skills Strong interpersonal and communication skillsAbility to handle large and complex projects Market research experienceAbility to problem solve at a short noticeAbility to work under tight deadlinesQualificationGraduate in any disciplineMBA is preferredExperience10+ years’ experience in primary or secondary Market Research domainQuantum, SPSS and Crunch programming skills Experience on working with onsite clients/stake holders.Experience working on high complex projects Proven abilities to solve the data issues by providing valuable suggestions

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