Current jobs related to Internation Customer Support - Ahmedabad - Santacruz Telemarketing Pvt. Ltd.
-
Customer support intern
4 weeks ago
Ahmedabad, India Currently Full timeDear Candidates, Greetings from CurrentlyWe are urgently seeking aCustomer Support Executive (Intern) to join our dynamic team in the Social Media Industry at Ahmedabad. Experience Level: Intern Job Description: As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer...
-
Internation customer support
4 weeks ago
Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full timeCompany Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...
-
Internation Customer Support
4 weeks ago
Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full timeCompany Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...
-
Internation Customer Support
2 weeks ago
Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full timeCompany Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...
-
International Customer Support
6 days ago
Ahmedabad, Gujarat, India Eclinicalworks Full time ₹ 5,00,000 - ₹ 15,00,000 per yearShift Timing PM AM IST , 9.00 PM AM ISTPosition Overview:As a Strategic Account Manager, you will act as a focal point of contact after the client goes live. The critical aspects of this job are to manage customer relationships, expectations, customer business assessment, risk analysis and customer satisfaction.Job Functions / Responsibilities:Communicate...
-
Customer Support Executive
3 weeks ago
Ahmedabad, India Techno Wise Full timeRoles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...
-
Customer Support Executive – International
2 weeks ago
Ahmedabad, India Techno Wise Full timeRoles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...
-
Customer Support Executive – International
2 weeks ago
Ahmedabad, India Techno Wise Full timeRoles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...
-
Technical Support Advisor
1 week ago
Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...
-
Technical Support Advisor
1 week ago
Ahmedabad, Gujarat, India Aditi Tracking Support pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob descriptionJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to...
Internation Customer Support
4 weeks ago
Company Name: Santacruz Telemarketing Pvt. Ltd.
Job Summary:
We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.
Key Responsibilities:
- Handle inbound and outbound customer calls from US clients.
- Resolve queries related to products, services, billing, or technical issues.
- Maintain accurate records of customer interactions and follow-up actions.
- Ensure high levels of customer satisfaction through prompt and efficient service.
- Adhere to process workflows, scripts, and quality standards.
Required Skills & Qualifications:
- Graduate in any stream.
- 2–4 years of experience in US voice process/customer support.
- Excellent verbal communication skills in English (mandatory).
- Familiarity with CRM tools and call center software.
- Ability to work night shifts and meet performance metrics.
Preferred Attributes:
- US accent experience supporting North American clients.
- Problem-solving attitude with the ability to think on your feet.
Benefits:
- Competitive salary and performance incentives
- Career advancement opportunities
- One-Year retention bonus
- Allowances
Position Title: Voice Process Associate
Experience: 2 to 4 years
Shift Timing: Night Shift (US Shift Hours)
Location: Ahmedabad
