Customer support intern

3 days ago

Ahmedabad, India Currently Full time

Dear Candidates,

Greetings from 
Currently

We are urgently seeking a
Customer Support Executive (Intern)
 to join our dynamic team in the Social Media Industry at Ahmedabad.

Experience Level:
 Intern

Job Description:

As a 
Customer Support Intern
, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

  • Assist in responding to customer queries and concerns via email, chat, or phone.
  • Escalate complex issues to senior team members and follow up until resolved.
  • Document customer issues and solutions for reference.

Customer Assistance:

  • Guide users on how to navigate the platform and resolve common issues.
  • Provide proactive assistance to improve user experience.

Process Improvement Support:

  • Assist in identifying common issues and suggest solutions to enhance support processes.
  • Collect feedback from customers and share it with relevant teams.

Team Collaboration:

  • Work closely with the customer support team to learn best practices and improve response quality.
  • Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

  • Pursuing or recently completed a Bachelor's degree
     in any field (preferred).
  • Excellent communication skills (written and verbal).
  • A positive attitude with a customer-first approach.
  • Basic understanding of social media platforms and online communities is a plus.
  • Strong problem-solving skills and the ability to work collaboratively.
  • Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

  • Hands-on experience in customer service in the social media industry.
  • Opportunity to work in a collaborative and innovative work environment.
  • Certificate of Internship upon completion.
  • Mentorship from experienced professionals.
  • Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team

Thanks & Regards,

Yamini Patel

HR Manager

  • Internation Customer Support

    6 days ago

    Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

  • Internation customer support

    3 days ago

    Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

  • Customer Support

    10 hours ago

    Ahmedabad, India TURABIT SOLUTIONS Full time

    **About Company**: Turabit is a technology company that believes in making IT easy for businesses to care for their customers, Everywhere. We are team of operators dedicated to making an impact on the lives of all of those we work with. Thankfully, our products help us scale that dedication beyond the walls of our office. **Intern Position**: Customer...

  • Internation Customer Support

    2 weeks ago

    Ahmedabad, Gujarat, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

  • Internation Customer Support

    6 days ago

    Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

  • Internation Customer Support

    4 days ago

    Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

  • Internation Customer Support

    3 days ago

    Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

  • Internation Customer Support

    6 days ago

    Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

  • International Customer Support Specialist

    2 weeks ago

    Ahmedabad, Gujarat, India beBeeCustomerSupport Full time ₹ 3,24,000 - ₹ 4,20,000

    Customer Support is at the forefront of our organization's success.About the Role:We're looking for a dedicated and professional individual to handle international customer calls, providing exceptional support and solutions.Troubleshoot issues efficiently, escalating complex problems when necessary, while adhering to established call handling protocols and...

  • Customer Support Intern

    10 hours ago

    Ambli, Ahmedabad, Gujarat, India BrosLabs Full time

    **What we're looking for** We are on the lookout for a proactive individual with a keen interest in the Customer Support field to join our team - who will be mainly responsible for following-up, managing international customer relationships & expanding our global customer base. This role requires effective communication skills. If you are excited about the...