
Customer support intern
4 weeks ago
Dear Candidates,
Greetings from
Currently
We are urgently seeking a
Customer Support Executive (Intern)
to join our dynamic team in the Social Media Industry at Ahmedabad.
Experience Level:
Intern
Job Description:
As a
Customer Support Intern
, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree
in any field (preferred). - Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team
Thanks & Regards,
Yamini Patel
HR Manager
-
Internation customer support
4 weeks ago
Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full timeCompany Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...
-
Internation Customer Support
4 weeks ago
Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full timeCompany Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...
-
Internation Customer Support
4 weeks ago
Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full timeCompany Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...
-
Internation Customer Support
2 weeks ago
Ahmedabad, India Santacruz Telemarketing Pvt. Ltd. Full timeCompany Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...
-
International Customer Support
5 days ago
Ahmedabad, Gujarat, India Eclinicalworks Full time ₹ 5,00,000 - ₹ 15,00,000 per yearShift Timing PM AM IST , 9.00 PM AM ISTPosition Overview:As a Strategic Account Manager, you will act as a focal point of contact after the client goes live. The critical aspects of this job are to manage customer relationships, expectations, customer business assessment, risk analysis and customer satisfaction.Job Functions / Responsibilities:Communicate...
-
Customer Support Executive
3 weeks ago
Ahmedabad, India Techno Wise Full timeRoles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...
-
Customer Support Executive – International
2 weeks ago
Ahmedabad, India Techno Wise Full timeRoles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...
-
Customer Support Executive – International
2 weeks ago
Ahmedabad, India Techno Wise Full timeRoles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...
-
Technical Support Advisor
7 days ago
Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...
-
Technical Support Advisor
7 days ago
Ahmedabad, Gujarat, India Aditi Tracking Support pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob descriptionJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to...