Program Specialist

3 weeks ago

Bengaluru, Karnataka, India myGwork Full time

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon's dynamic Talent Acquisition (TA) team is seeking a highly motivated Program Specialist to support our growing operations. This is an exciting opportunity to join a fast-paced environment where you'll play a pivotal role in driving speed and efficiency across various TA functions.

In this role, In this role, you will leverage your strong organizational skills to assist the TA team with a wide range of tasks and responsibilities related to technology and tools. You will be the driving force behind ensuring seamless execution of processes/tool launch, enabling the team on adopting the changes. As a part of this team, you will be expected to not just be a problem solver, but also be the one who will define a problem and then own it from there on.

You will own the issue management queues, responding to inquiries promptly and routing requests to the appropriate team members. Your exceptional attention to detail will be critical in monitoring action items, following up on tasks, and ensuring timely closure of agreed-upon deliverables.

Utilizing your data analysis skills, you will churn out insights and reports to inform TA decision-making. You will also publish regular status updates on ongoing TA projects and initiatives, keeping stakeholders informed and fostering transparency across the team.

As a skilled specialist, you will spearhead the rollout and management of stakeholder surveys, designing survey questions, coordinating communication, and analyzing results. Additionally, you will assist with the coordination and execution of various TA programs and projects, such as reviews, training, engagement, and implementation activities.
This role requires a proactive approach, the ability to thrive in a fast-paced environment, and a commitment to driving speed and efficiency. You will exercise sound judgment, anticipate needs, and proactively identify opportunities for process improvements.
The successful candidate will possess strong communication and interpersonal skills, enabling effective collaboration with cross-functional teams. You will stay up-to-date on TA policies, procedures, technology features and updates and best practices to ensure compliance and adherence to industry standards.
We are seeking a driven and detail-oriented professional with excellent organizational skills, and a passion for supporting high-performing teams, we encourage you to apply for this exciting opportunity at Amazon.

Key job responsibilities

•Leverage Excel and other data analysis tools to churn out insights and reports that inform TA decision-making

•Publish regular status updates on ongoing TA projects, technology and tools and initiatives to keep stakeholders informed

•Monitor action items and follow up to ensure timely closure of agreed upon tasks and deliverables

•Own the issue management queue, responding to inquiries and routing requests to the appropriate team

•Spearhead the rollout and management of stakeholder surveys, including designing survey questions, coordinating communication, and analyzing results

•Assist with the coordination and execution of TA programs and projects, such as reviews, training, engagement and implementation activities

•Support the generalist TA team with various administrative duties, including data collection, analysis, and documentation

•Stay up-to-date on TA policies, procedures, and best practices to ensure compliance

BASIC QUALIFICATIONS:

- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

PREFERRED QUALIFICATIONS:

- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience in program or project management
- Experience in requirement gathering and ability to write clear and detailed requirement document

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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