Regional Head of Product Management

About MaerskMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Position Summary

Actively drive customer retention, foster strategic network collaboration, optimize P&L performance, and continuously enhance product capabilities to meet customer demands and maintain a competitive edge.

Location: Mumbai or Delhi

Key Experience:

• 15+ years of total experience, with minimum 10 years in SCM /global account management.
• Proven experience in managing global accounts, including contract renewals and complex negotiations.
• Strong understanding of SCM products, especially Origin Consolidation, CFS operations, and freight forwarding.
• Demonstrated experience in P&L ownership, budgeting, and performance tracking.
• Familiarity with retail and lifestyle industries, which represent the core customer base for this role.
• Strong internal or external stakeholder management experience, including collaboration with Sales, CX, and regional teams.
• Ability to analyze and interpret commercial and financial data to drive decisions.
• Excellent communication and leadership skills.

Key Responsibilities

Develop and execute a regional plan for retention and growth of strategic customers in IMEA

• Take full ownership of the IMEA Renewals Playbook. Ensure alignment with key stakeholders—including other regions, CEN, and relevant Area MDs—through monthly (and ad hoc, as required) syncs to stay ahead of strategic customer renewals
• Develop and execute a clear plan to accelerate the growth of Lead Logistics across countries in the region, with a focus on expanding Network-Controlled accounts
• Strengthen collaboration with the global network—including Global Product teams, Global Key Client Directors (KCDs), and Customer Program Directors (CPDs)—to ensure alignment and knowledge sharing.
• Partner with Customer Program Managers (CPMs) and CPDs to provide direction and support high-impact projects that deliver value to both customers and Maersk.
• Support Product Growth Managers and Sales on strategic, locally controlled opportunities by providing guidance and expertise as needed

Driving Pl. Hygiene and Increased Profitability

• Optimize our existing customer base at the time of our contract renewals or through operational continuous improvement with our CX Management community
• Govern the PnL across Non-Controlled customers. Drive PnL performance for these customers by actively collaborating with CX, CPMs, P&E, FinOps teams
• Own the SCM Charge Catalogue (SCC) for IMEA along with the LLP Community in the global, regional and area teams
• Take lead in coordinating process and tools related to MPR and ROFO cycle.

In the driving seat for Standardization across areas

• Building and monitoring the standardization roadmap to ensure we are operating business processes in the same way in different locations specifically - but not limited to – CFS management and dashboard design.
• Co-drive the CFS play (# of sites, locations, sizes, costs) across IMEA in collaboration with MCL & other area stakeholders as needed

Accountable for

• IMEA Renewals Playbook: Retention and profitable growth of strategic LLP customers executed in the region
• SCM Charge Catalogue and PnL management
• Build and continuously develop a team of high performing Product Managers

Consulted about

• Customers’ profitability
• Selling MbM solutions
• SCP roadmap & migrations (in liaison with the CEN BPO)
• LLP Value Proposition
• Team Engagement & Development

Key metrics

• Shared
• Regional LLP growth
• CFS Optimization & modernization
• Individual
• SSS Retention rate > 95%
• Regional LLP Profitability (EBIT)
• N3M forecast accuracy
• Standardization across Areas

Critical competencies

• Strategic acumen
• Well developed stakeholder management, negotiation and influencing skills.
• Extensive Supply Chain and logistics network knowledge
• Digital / IT understanding
• Expertise within Retail & Lifestyle
• Strong understanding of commercial solution sales process.