Operations Processing Senior Associate

3 weeks ago

Noida, Uttar Pradesh, India NTT DATA Services Full time

To be a part of the Travel & Hospitality – Blended team.

Activities Performed

  • Review and process basic customer transactions
  • Investigate and resolve data or account discrepancies
  • Input, edit and maintain customer account information
  • Escalate issues in a timely manner to a supervisor – when unable to resolve/ understand customer request
  • Serve as a liaison between company client, end customers and various other stakeholders
  • Demonstrate good interpersonal and customer relationship skills
  • Document all activities and actions required to successfully resolve customer issues
  • Provide efficient and courteous service to customers at all times
  • Apply in-depth knowledge of systems and operations in support of assigned customer group
  • Follow policies and procedures to meet all client, NTT DATA and regulatory requirements, related to billing and payment, release of information, record retention, privacy and confidentiality

Required Experience and Qualification

  • Open to work in 24 x 7 environment, especially US shifts
  • 6+ years of experience in a customer service role - ability to understand customer request and apply a logical thought process to find a solution, apply business rules to varying situations and make appropriate decisions utilizing mathematical calculations as required
  • 6+ years of experience using Windows PC applications, including MS Office, which require use of keyboard, screen navigation and awareness of internet
  • Ability to type at minimum 25 WPM with 90% accuracy
  • Strong attention to detail, time management and organizational skills

Required schedule availability for this position is Monday-Friday (05:30 PM to 03:30 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement

  • Operations Processing Senior Associate

    3 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Job Description To be a part of the Travel & Hospitality – Blended team.Activities PerformedReview and process basic customer transactionsInvestigate and resolve data or account discrepanciesInput, edit and maintain customer account informationEscalate issues in a timely manner to a supervisor – when unable to resolve/ understand customer requestServe as...

  • Senior Finance Associate

    1 day ago

    Noida, Uttar Pradesh, India snooplay Full time

    Senior Finance Associate Role We are seeking a detail-oriented Senior Finance Associate to lead and optimize our finance operations. This role requires an analytical professional who can structure, automate, and oversee financial activities while ensuring accuracy, compliance, and efficiency. As the Finance Lead, you will manage two finance associates and...

  • Process Associate

    3 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    4 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time

    Job DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...

  • Senior Finance Associate

    2 weeks ago

    Noida, Uttar Pradesh, India snooplay Full time

    We are looking for a Senior Finance Associate to lead and optimize our finance operations. This role requires an analytical, detail-oriented professional who can structure, automate, and oversee financial activities while ensuring accuracy, compliance, and efficiency. As the Finance Lead, you will manage two finance associates and coordinate seamlessly with...

  • Senior Technical Associate

    5 days ago

    Noida, Uttar Pradesh, India NTT DATA North America Full time

    NTT DATA North America is a leading provider of digital and AI infrastructure solutions. We are committed to helping clients innovate, optimize, and transform for long-term success.Job DescriptionAs a Senior Technical Associate, you will play a critical role in delivering exceptional IT services to our clients. Your responsibilities will include:Delivering...

  • Process Associate

    4 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    b https genpactonline sharepoint com w r sites Textio JD Repository layouts 15 Doc aspx sourcedoc 497A5D35-92B6-4BF6-9AE9-2C702A33FB52 file Process Associate - Insurance Claims -Noida docx action default mobileredirect true JobProcess Associate Primary LocationIndia-Noida ScheduleFull-time Education LevelBachelor s Graduation Equivalent ...

  • Senior Finance Associate

    3 days ago

    Noida, Uttar Pradesh, India snooplay Full time

    We are looking for a Senior Finance Associate to lead and optimize our finance operations. This role requires an analytical, detail-oriented professional who can structure, automate, and oversee financial activities while ensuring accuracy, compliance, and efficiency.As the Finance Lead, you will manage two finance associates and coordinate seamlessly with...

  • Process Associate

    4 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose xe2x80x93 the relentless pursuit of a world that works better for people...

  • Process Associate

    3 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    3 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    4 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Senior Associate

    3 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    2 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Senior Associate

    3 weeks ago

    Noida, Uttar Pradesh, India Crescendo Global Full time

    Senior Associate - 3 5 years - Sector - 16B Noida India Hybrid Working Model Location- Sector - 16B Noida India Hybrid Working Model Summary As a Senior Associate you will play a pivotal role in project planning delivery and client engagement You will lead projects independently working closely with clients to develop innovative solutions and...

  • F&a Operations Processing Senior Rep

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Position s OverviewAt NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and...

  • Process Associate

    4 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Senior Finance Associate

    3 weeks ago

    Noida, Uttar Pradesh, India snooplay Full time

    We are looking for a Senior Finance Associate to lead and optimize our finance operations. This role requires an analytical, detail-oriented professional who can structure, automate, and oversee financial activities while ensuring accuracy, compliance, and efficiency.As the Finance Lead, you will manage two finance associates and coordinate seamlessly with...

  • Senior Finance Associate

    2 weeks ago

    Noida, Uttar Pradesh, India snooplay Full time

    We are looking for a Senior Finance Associate to lead and optimize our finance operations. This role requires an analytical, detail-oriented professional who can structure, automate, and oversee financial activities while ensuring accuracy, compliance, and efficiency.As the Finance Lead, you will manage two finance associates and coordinate seamlessly with...