Printer Support

4 weeks ago

Coimbatore, Tamil Nadu, India AVASO Technology Solutions Full time

Company Overview:

AVASO Technology is a global leader in providing IT solutions and services, specialising in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

We are seeking an experienced print Administrator to manage and support Print Environment. Need a candidate to manage and work on the printers, print servers, configurations, installations, validations, and troubleshooting issues.

Position: Printer Support (Lexmark)

Location: Bengaluru, Karnataka, India

Position type: Full-Time

Key Responsibilities:

  • Knowledge of printers, plotters, and Printing from a Mainframe.
  • Mainframe >> VPS >> VPSX
  • OCR - documents from Mainframe - hold the queue in Mainframe and release to fix print issues
  • Software installation and upgrades activities.
  • Badge Authentication and badge issues.
  • Printer troubleshooting issues like driver installation, mapping of printers, print queues, and new printer requests.
  • How to handle hardware issues related to printers.
  • Managing print services on the server.
  • Patching activities on print servers and validations.
  • Leading the vendor calls.
  • Health checks, weekly highlights, and monthly reports.
  • Handling p1, p2 tickets and handling MI's.
  • RCA.
  • Creating and reviewing the SOPs.
  • Monitor and manage enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover.

Skills Required: -

  • OMPlus- For centralised job control and monitoring.
  • LRS VPSX – For output management and delivery.
  • HP Web Jetadmin- for Device discovery, configuration, and firmware updates.
  • Troubleshoot and resolve user print issues – including print errors, Print queue issues, new printer requests and connectivity problems.
  • Manage print drivers and firmware upgrades.
  • OS knowledge ( Windows Server/Unix server )

Why AVASO Technology?

  • Join a dynamic and innovative team with a global presence.
  • Opportunities for career growth and continuous learning.
  • Competitive salary and benefits package.
  • Work with cutting-edge technologies to shape the future of IT solutions.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as "Avaso") do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavours. All employment decisions are based on qualifications, merit, and business need.

How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to isha.pathak@avasotech.com. (Please do mention the Location you're applying for)

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