
Salesforce Service Cloud Developer
3 weeks ago
Full Time Role
Remote within India
Needed skills
1. Deep Salesforce platform knowledge
2. Salesforce Service Cloud experience and Service Cloud features such as Case Management, Knowledge Base, Omni-Channel, and Service Console.
3. Proficient in Apex Programming
4. Contact Center, like Genesys, and its integration with Salesforce
5. Knowledge in Experience Cloud
6. Lightning Web Component, JavaScript, and Flows
7. Integration - using REST API, Platform events, and middleware tools
8. CI/CD pipelines, Git-based collaboration, and DevOps like AutoRABIT
9. Salesforce Certifications - Service Cloud Consultant, Platform Developer II
10. Working with team members covering multiple time zones
11. Analyze business requirements and translate them into suitable technical solutions
12. Agile/Scrum methodology and tools like JIRA/Confluence
13. Lead the team of Salesforce developers
14. Good communication and problem-solving skills
Nice to have Skills
1. Experience in a cloud platform like Google Cloud
2. Practical understanding or working knowledge in Agentforce capabilities
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