Service Engineer

3 weeks ago


Ahmedabad, Gujarat, India NMDCON Full time

Job Description

Position: Service Engineer

Location: Noida (North Region)

Department: Service & Aftermarket

Role Purpose

To provide on-site service support by attending customer complaints, handling commissioning calls, and ensuring timely resolution for installations across Noida, Greater Noida, and surrounding areas. The role is crucial for maintaining high customer satisfaction, improving service turnaround, and driving aftermarket growth opportunities.

Key Responsibilities

  • Attend field service complaints related to product installations across Noida & Greater Noida region.
  • Carry out commissioning activities at customer sites ensuring proper installation and functionality.
  • Troubleshoot and resolve mechanical/electrical issues in a timely and efficient manner.
  • Ensure minimum turnaround time (TAT) for complaint resolution.
  • Support in AMC (Annual Maintenance Contracts) and other aftermarket service opportunities.
  • Maintain proper service records and provide regular reports to the Regional Manager.
  • Drive improvements in Customer Touch Points, MTTR (Mean Time to Repair), and Service KPIs.
  • Contribute to achieving AOP (Annual Operating Plan) growth targets through enhanced service delivery.

Qualifications & Experience

  • Diploma / Graduate in Mechanical or Electrical Engineering or equivalent.
  • 3–4 years of relevant experience in field service, installation, or maintenance.
  • Hands-on experience in troubleshooting and commissioning.

Key Skills & Competencies

  • Strong technical troubleshooting skills.
  • Good knowledge of installation and maintenance practices.
  • Excellent customer handling and communication abilities.
  • Ability to work independently in the field with minimal supervision.
  • Focused on customer satisfaction and service efficiency.

Performance Indicators (KRA/KPI)

  • Timely resolution of service complaints (TAT).
  • Customer satisfaction and positive feedback.
  • Accuracy and quality of commissioning activities.
  • Contribution towards AOP growth and aftermarket opportunities.
  • Improvement in MTTR and overall service efficiency.

  • Service Engineer

    4 days ago


    Ahmedabad, Gujarat, India Jyoti Placements Service Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Qualification - BE/DiplolaElectronics/InstrumentationExperiance years.Siemens PLC and HMI programming experience is must.Position - Service engineer / Sr. project engineer - world wide touring will be required.Annual bonusProvident fund

  • Service Engineer

    2 weeks ago


    Ahmedabad, Gujarat, India PDF ENGINEERS PRIVATE LIMITED Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionWe are a leading Solar EPC company specializing in the design, installation, and maintenance of solar power systems. As part of our growth, we are currently seeking to hire skilled candidates for the position of Service Engineer.Role DescriptionThis is a full-time, on-site role for a Service Engineer located in Ahmedabad. The Service...

  • Service Engineer

    6 days ago


    Ahmedabad, Gujarat, India food & pharma specialities Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionEstablished 35 years ago, Food & Pharma Specialities is a dynamic company serving the Pharmaceutical, Technical, Chemical, Dairy, and Food Industries with cutting-edge technologies. Owned, managed, and run by professionals, we are committed to excellence and constantly seek advancements in technology and industry trends. Our dedication to...

  • Service Engineer

    3 weeks ago


    Ahmedabad, Gujarat, India Kaapro Management Solutions Full time

    We have urgent opening for Service Engineer Location - Kubadthal Ahmedabad Experience - Minimum 3 Yr Role Overview Responsible for visiting customer sites to carry out service calls machine installations site supervision and ensuring successful handover of machines Acts as the key technical representative at the customer s location ensuring...

  • Service Engineer

    2 weeks ago


    Ahmedabad, Gujarat, India Gujarat Construction Full time ₹ 2,70,000 - ₹ 3,60,000 per year

    Job Title: CNC Router – Service EngineerOpen Positions: 03Location: AhmedabadSalary: ₹27,000 – ₹36,000 per monthExperience Required: Minimum 3 yearsIndustry: Laser & CNC Router Machine ManufacturingJob Description:We are seeking experienced Service Engineers to join our growing team for the installation, service, and support of CNC Router Machines....

  • Service Engineer

    1 week ago


    Ahmedabad, Gujarat, India Sahaj Cooling & Electronic Systems Pvt Ltd Full time ₹ 9,00,000 - ₹ 32,94,590 per year

    CNC ROUTER - SERVICE ENGINEERS with 3 year experienceInstallation and CommissioningTroubleshooting and RepairsPreventive MaintenanceCustomer TrainingProficiency in diagnosing and resolving technical issues across a CNC Router machine's systems.Ability to read blueprints and technical documentation to understand machine setups and instructions.Knowledge of...


  • Ahmedabad, Gujarat, India NPS Drive Automation Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: Application Engineer Service EngineerWe are looking for Application Engineers & Service Engineers with experience in industrial automation systems (PLCs, drives, HMIs, robotics, sensors, SCADA, etc.) to join our team.The role involves installation, commissioning, troubleshooting, and maintenance of automation equipment at customer sites, along with...

  • Service Engineer

    2 weeks ago


    Ahmedabad, Gujarat, India Sartorius Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    For Sartorius Stedim India Pvt. Ltd, we are looking for the Services Engineer to join our team in Ahmedabad. In this role, He will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.Key ResponsibilitiesWhat...

  • Service Engineer

    2 weeks ago


    Ahmedabad, Gujarat, India United HR Solutions Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    **BROAD INDIAPosition:Service EngineerLocation**: SuratCompany ProfileOur client's company has been serving the Indian market for 25 years. It delivers cutting-edge Vapor Absorption Machines (VAM), Vapor Absorption Chillers (VAC), Non-Electric Chillers, and Combined Cooling, Heating & Power (CCHP) systems across India. Its sustainable HVAC solutions leverage...

  • Service Engineer

    2 weeks ago


    Ahmedabad, Gujarat, India Sartorius Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    For Sartorius Stedim India Pvt. Ltd, we are looking for the Services Engineer to join our team in Ahmedabad. In this role, He will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.What you will accomplish...