Senior Project Manager

2 weeks ago

Bengaluru, Karnataka, India [24]7 Full time

About the Role

The role involves establishing and leading a global PMO function across multiple regions, ensuring consistent frameworks, tools, and governance practices.

Responsibilities

  • Establish and lead a global PMO function across multiple regions, ensuring consistent frameworks, tools, and governance practices.
  • Drive enterprise-wide project portfolio planning, prioritization, and execution aligned with strategic goals.
  • Oversee large-scale client implementations, site transitions, rebadging, migrations, and business continuity programs.
  • Collaborate with executive leadership, sales, operations, IT, HR, and finance to ensure timely and cost-effective delivery.
  • Lead the design and rollout of PMO methodologies including Agile, Waterfall, and hybrid models.
  • Monitor program risks, timelines, budgets, and KPIs, ensuring timely escalations and corrective actions.
  • Manage and mentor regional PMO leaders and project managers, driving a high-performance culture.
  • Oversee reporting and executive dashboards on portfolio health, delivery status, and resource capacity.
  • Support commercial teams with solution design, RFP responses, and due diligence for prospective clients.
  • Lead the change management efforts for process transformations, digital enablement, and organizational change.

Qualifications

  • Bachelor's degree in Business, Engineering, Technology, or related field
  • MBA or Master's in a related discipline (preferred)
  • PMP, PgMP, or PRINCE2 certification (preferred)
  • Agile or Scrum certification (preferred)
  • 15+ years of project/program management experience, with at least 8 years in a senior PMO or leadership capacity
  • Strong BPO industry background with experience managing global delivery programs
  • Proven experience in client transitions, global ramp-ups, rebadging, and new site setup
  • Demonstrated ability to lead cross-functional teams in matrixed environments
  • Experience in cost optimization, capacity planning, and client-facing project governance

Required Skills

  • Strong financial acumen with budgeting, forecasting, and ROI tracking expertise
  • Excellent stakeholder management and executive communication skills
  • Ability to operate in fast-paced, deadline-driven, and client-sensitive settings
  • Strong people leadership and team development capabilities across geographies
  • Strong executive presence and communication skills
  • Strategic mindset with a focus on business value delivery
  • Ability to lead in matrixed, multicultural environments
  • High emotional intelligence, adaptability, and stakeholder management expertise
  • Track record of mentoring and building high-performing PMO teams

Preferred Skill

  • Experience with digital transformation initiatives
  • Knowledge of industry best practices in project management

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