VP, Digital Transformation

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.Com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation LDT leader is responsible for leading the business transformation via technology, analytics, and Six Sigma principles for large-scale and global F&A and SCM businesses, work closely with COO, cross-functional teams, and senior leadership at both Genpact and client organizations. He/she is accountable for identifying, coaching and develop talent in LDT (BBs and MBBs), charter agenda that is aimed at value creation for clients via technology infusion, productivity improvement, and business transformation. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. An experience of driving transformation across shared service towers in Media industry will be preferred. Responsibilities -· Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it · Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities · Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts · Program manage Digital Twin deployment in prioritized accounts in the vertical · Identify digital use cases · Prioritize resource alignment to stabilize mega wins · De-risk operations through Risk Control and Best Practice framework · Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. · Hold self and organization accountable to deliver on Genpact client commitment. · Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: · Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations · The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion · Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously · Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments · Decisiveness and comfort in taking risks when working with ambiguity · Digitally savvy with high levels of consultative selling skills Qualifications we seek in you Minimum qualifications: · Post Graduation from Top institutes · Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics · Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery · Global exposure with consistent track record for digital projects: Robotics, AI, automation · Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions · Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome · Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus · Proven track record of driving transformation in client operations Preferred Qualifications/Skills: Digital deployment for large/ medium scale customers Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters.Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.