Senior Manager

About Infopro Learning

Building Your Performance-Ready Workforce

At Infopro Learning, we're driven by a singular purpose: unlocking human potential. For over 30 years, we've been transforming the way organizations develop their most valuable asset - their people. As a comprehensive learning and talent consulting agency, we drive integrated development across individuals, teams, and organizations to build a performance-ready workforce.

A performance-ready workforce is one that combines the right skills, agility, and mindset to drive business success. It's where individuals become proficient faster, teams deliver exceptional results, and organizations adapt swiftly to change.

In today's Human+AI era, performance-readiness means mastering new ways of working as AI disrupts traditional value streams and workflows. We empower organizations to navigate this transformation by cultivating the essential technological and human skills needed for evolving workflows, ensuring your workforce doesn't just adapt to change but they drive it.

Trusted by Fortune 500 companies globally and recognized with over 350 industry awards, we've helped millions of professionals unlock their potential. Ready to build your performance-ready workforce?

Role

As an Senior Manager - E-Learning Development, you will manage a team of eLearning Developers and onboard and tor new team members. You will be responsible for process improvement and skill development for the team of eLearning developers. You will implement various learning methods team and companywide, design and deliver e-learning courses and other trainings, and create and execute learning strategies and programs.

Responsibilities:

• Manage a team of eLearning Developers and mentor new team members.
• Process improvement and skill development for team of eLearning developers.
• Implement various learning methods within the team or company.
• Define / create best practices and process to develop courses efficiently with highest quality.
• Research and adapt to AI interventions to remain ahead of the industry.
• Design and deliver e-learning courses and other trainings.
• Create and execute learning strategies and programs.
• Elicit information from client regarding expectations, budgets, and other constraints, and communicate the same to the team.
• Analyze the scope of work to provide accurate size and effort estimates.
• Proactively interface with other production groups/support teams for timely information and workflow.
• Review created artifacts from the perspective of mapping to client requirements.
• Identify and analyze complex problems and reach sustainable solutions.
• Manage relationship and ensure customer satisfaction.
• Negotiate with clients on project issues within the framework of contractual and project-specific obligations.

Job Qualifications

Minimum:

• Knowledgeable with industry standards and approaches.
• 7-10 years of experience in eLearning domains and modalities.
• Deep expertise and experience to develop responsive/scalable, multi-device e-learning using a multitude of eLearning authoring tools, including but not limited to Articulate Suite, Adobe Suite, Lectora, and ADAPT (recommended but not required).
• Hands-on experience in custom coding using HTML 5, CSS 3 and JavaScript frameworks to develop responsive, multi-device e-learning.
• Good exposure and hands-on experience of Rapid e-learning tools like Articulate STORYLINE, Articulate Rise, Adobe Captivate, Camtasia, etc.
• Thought leadership and industry knowledge for eLearning development domain especially with the use of AI tools and services.
• Hands-on experience in debugging issues with rapid development tools and course progress and tracking.
• Experience logging development issues in bug tracking software (Jira – preferred).
• Ability to develop custom GUI and functionality using rapid development tools.
• Knowledge of SCORM and AICC standards and necessary debugging mechanism.
• Have worked on different LCMS or have knowledge of LCMS and LMS like SCORM Cloud.
• Good working knowledge of Multimedia software's like Adobe Photoshop, or other image editing tools.
• High sense of ownership, self-driven.
• Strong analytical skills.
• Clear communication.
• Confidence to present and explain ideas to clients and colleagues.
• Working with multiple priorities, deadlines, and defined budget.