Client Success Analyst

2 weeks ago

Agra, India VMock Full time

About the Company:VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+ leading business schools and universities' students & alumni and their career centres use our products to accelerate their career goals.Our team consists of some of the best engineers, data scientists, and product owners who not only have an exceptional background but also a shared passion for helping others in their careers. We pride ourselves in innovation and our team members have a die-hard passion for solving complex problems while maintaining a collaborative team environment that is focused on the growth of every team member. Our fast-paced culture is a great fit for anyone looking to make a mark through their work to create impact globally while working with high caliber team members.VMock is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex,national origin, sexual orientation, age, citizenship, marital status, disability, gender identity orVeteran status.We have offices in Gurugram and Chicago.Responsibilities:Working closely with account managers to understand client expectations on user issuesDriving user satisfaction and experience by addressing product-related queries and requestsSupport the core team with the presentations and data reports being shared with the clientsForecast and track key account metrics to derive important customer insightsEnsure dashboards are up to date and accurate on an ongoing basisWork with the core team to enhance end user experience and process efficiency by sharing insights obtained through data analysis and observation.Requirements:Qualification: Undergraduate degree in management studies / commerce / arts from University of Delhi.Work Hours: 12pm -9pm IST to work with US clientsAnalytical Skills: Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data for machine learning algorithmsCommunication Skills: Having exceptional written and verbal communication skills to drive content development and interact with high-end audienceBusiness Acumen: Having business smartness coupled with a strong understanding of business conceptsComputer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPointInitiative: Ability to work with limited supervision within a team with high-level of individual initiative.

  • Data Analyst

    3 weeks ago

    Agra, India WebBuddy LLC Full time

    Company DescriptionAt WebBuddy, we are not just a web design and development agency but a trusted partner in shaping your online presence. Our team of expert developers, creative designers, and strategic thinkers has been transforming ideas into digital realities for clients across the globe. With hundreds of successful projects and delighted clients in the...

  • Analyst

    3 weeks ago

    Agra, India Exbo Group Full time

    Exbo Group/Kena International is looking for an exceptional individual to join our transaction services team. This is an opportunity to become an integral member of a rapidly growing business with limitless upside as our team scales and an opportunity to directly contribute in building our growing practice. The Senior Analyst will play a crucial role on our...

  • Cyber Security Analyst

    3 weeks ago

    Agra, India Hithonix Solutions Full time

    About Hithonix Solutions Pvt Ltd:Hithonix Solutions Pvt Ltd is a forward-looking technology company committed to delivering innovative software solutions that drive business success for our clients. Founded on the principles of quality, integrity, and excellence, we operate in a collaborative environment where creativity, learning, and growth are encouraged....

  • Sr. Analyst Pega Developer

    8 hours ago

    Agra, India MUFG Full time

    About Us: MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the...

  • Freelancers strugling to find the client can collaborate with us

    8 hours ago

    Agra, India Decyb Technology Full time

    Are you askilled freelancer on Upworkwho’s tired of spending hours bidding but not landing enough projects — or working at rates below your true worth? AtDecyb Technology LLC , we’re building a network oftop-performing Upwork freelancerswho want to focus on what they do best —delivering great work— while we handleclient acquisition, communication,...

  • Myoperator - Team Lead - Customer Success (4-8 Yrs) Noida/delhi Ncr (after-sales/customer Service)

    4 days ago

    Agra, India MyOperator Full time

    About MyOperator MyOperator is a Business AI Operator a category-leader that unifies WhatsApp Calls and AI-powered chat voice bots into one intelligent business communication platform Unlike fragmented communication tools MyOperator combines automation intelligence and workflow integration to help businesses run WhatsApp campaigns manage calls deploy AI...

  • Creative strategist

    3 weeks ago

    Agra, India Cloutgency Full time

    Role OverviewDevelop data-driven creative strategies that bridge brand storytelling with performance marketing. Focus on creating scalable creative frameworks that drive engagement and conversions across the D2 C customer journey. Key Responsibilities●  Strategic Planning Develop creative strategies aligned with business objectives and target audience...

  • Microsoft Power Platform Technical Delivery Lead

    3 weeks ago

    Agra, India nxzen Full time

    Role Summary: This is an exciting opportunity to be part of growing Enzen’s Power Platform (PP) Centre of Excellence (CoE) in India and become a part of the global Competency and valued member of Enzen’s growing Digital Enterprise family. You will play a critical role in delivering our client’s Digital Transformation underpinned by the PP. This role...

  • Project Management Associate

    8 hours ago

    Agra, India Insight Global Full time

    JOB DESCRIPTION As a Project Management Associate / Business Analyst within the Enterprise Financial Applications PMO, you'll play a hands-on role in coordinating and supporting financial workstreams like GL/Treasury, AP, AR, and Practice Management. Your day-to-day will involve maintaining visibility across active projects, partnering with architects and...

  • ▷ (3 Days Left) Associate Manager-Project Finance

    2 weeks ago

    Agra, India Sutherland Full time

    We are looking for candidates with experience in the energy, solar, wind, or infrastructure sectors. Description: • The Credit Analyst (buy-side role) supports the CLO funds of Global Asset Manager with a focus on the U.K and U.S. markets, identifying investment opportunities and monitoring existing portfolio of Leveraged Loans. The role involves thorough...