Senior Manager, IT Applications

1 day ago

Jaipur, Rajasthan, India BITSoM - BITS School of Management Full time

Position Title: Senior Manager, IT Applications

Location: BITS Mumbai Campus

Experience Required: ~15 years

Reporting To: VP – IT

Role Overview

The IT Application Manager will be accountable for managing and ensuring seamless operations of all academic, administrative, and enterprise IT applications at the BITS Mumbai Campus. This includes oversight of Salesforce CRM & Admissions, Student Information System (SIS), Learning Management System (LMS), Library Management System, Financial ERP, HRMS, and other mission-critical applications. The role will involve driving efficiency, integration, security, and innovation in technology solutions that support faculty, staff, and students.

Key Responsibilities

Application Management & Operations

  • Manage the end-to-end lifecycle of enterprise applications (deployment, configuration, upgrades, integration, performance optimization).
  • Ensure high availability, reliability, and security of all academic and administrative applications.
  • Oversee issue resolution, incident management, and root cause analysis for application-related problems.

Stakeholder Engagement

  • Partner with academic leaders and administrative heads to understand requirements and deliver effective IT solutions.
  • Act as the primary liaison with application vendors and service providers.
  • Lead user adoption initiatives, including training and support.

Strategic Planning & Governance

  • Define and execute the application roadmap in alignment with institutional digital transformation goals.
  • Establish governance standards, documentation, and compliance with IT policies.
  • Recommend and implement innovative technology solutions to enhance teaching, learning, and operations.

Team Leadership & Vendor Management

  • Lead and mentor the application support team at campus level.
  • Manage vendor relationships, negotiate contracts/SLAs, and ensure quality service delivery.
  • Promote a culture of service excellence, accountability, and continuous improvement.

Integration & Data Management

  • Drive seamless integration of CRM, SIS, LMS, ERP, HRMS, and other systems.
  • Ensure data integrity, consistency, and accessibility across platforms.
  • Maintain compliance with data privacy, cybersecurity, and higher education regulatory requirements

Qualifications & Experience

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline (Master's preferred).
  • Around 15 years of progressive experience in IT application management, ideally in higher education or large enterprise environments.
  • Expertise in managing Salesforce CRM, ERP (Finance & HR), SIS, LMS, Library Management, and related systems.
  • Strong experience in application integration, vendor management, and IT governance.
  • Demonstrated success in leading teams and managing complex projects.
  • Knowledge of cybersecurity, compliance, and digital transformation best practices.

Key Skills & Competencies

  • Functional and technical expertise in enterprise applications.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent project management and change management capability.
  • Exceptional communication and stakeholder management skills.
  • Strategic mindset with hands-on execution ability.

  • Senior Software Applications Expert

    4 days ago

    Jaipur, Rajasthan, India beBeeExpertise Full time ₹ 20,00,000 - ₹ 25,00,000

    Job SummaryAs a senior software applications expert, you will be responsible for spearheading the design, development, and implementation of applications that meet business requirements.Key ResponsibilitiesAct as a subject matter expert in SAP FI CO financeCollaborate and manage teams to perform tasks and drive project goals forwardMake informed decisions on...

  • Senior Application Support Specialist

    4 days ago

    Jaipur, Rajasthan, India beBeeBilling Full time ₹ 40,00,000 - ₹ 50,00,000

    About the RoleWe are seeking a Senior Application Support Specialist with expertise in supporting and developing enterprise-grade billing systems.The ideal candidate will have strong coding skills, experience in troubleshooting complex application errors, and prior experience in billing applications and workflows.Key Responsibilities:Develop, maintain, and...

  • Senior AS400 Application Tester

    2 days ago

    Jaipur, Rajasthan, India beBeeApplication Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Senior AS400 Application TesterThe ideal candidate will be responsible for testing AS400-based applications, designing and executing test cases, and collaborating with development teams to resolve defects.To succeed in this role, the candidate should have a strong background in manual and automated testing, as well as experience with SQL queries...

  • senior field applications engineer

    1 day ago

    Jaipur, Rajasthan, India Mulya Technologies Full time

    SENIOR FIELD APPLICATIONS ENGINEER Bangalore, INDIABreak through the data movement barrierWe are a data-driven, software-defined, unified fabric boosts performance and scalability for SoCs and chiplets.We are a fast-moving Series B startup built by serial entrepreneurs with a vision to accelerate intelligent computing in the emerging chiplet era. We focus on...

  • Senior Web Application Development Lead

    2 days ago

    Jaipur, Rajasthan, India beBeeMernStack Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Sr Manager MERN Stack OpportunityThe Sr Manager MERN Stack will lead a team of software engineers to design, develop and deploy scalable web applications using the MERN stack.Key Responsibilities:Lead a team of 5-7 software engineers in designing, developing and deploying scalable web applications.Ensure timely delivery of projects while maintaining...

  • Senior Application Developer

    1 day ago

    Jaipur, Rajasthan, India beBeeApplicationLead Full time ₹ 70,00,000 - ₹ 1,30,00,000

    About the JobYou will be responsible for leading the development of applications, acting as the primary point of contact and ensuring project goals are met.This role involves collaborating with various teams to drive successful outcomes, strategic planning to align application development with organizational objectives and facilitating discussions to address...

  • Senior Application Consultant

    2 weeks ago

    Jaipur, Rajasthan, India Anthology Inc Full time

    Primary responsibilities will include:Serving as the primary customer contact relative to service delivery needs and ManagementUnderstanding customer business objectives and managing service delivery expectationsFacilitating and coordinating customer and internal stakeholder communicationServing as the Application Administrator and a Subject Matter Expert...

  • Data Application Specialist

    3 days ago

    Jaipur, Rajasthan, India beBeeAutomation Full time ₹ 34,37,000 - ₹ 42,59,000

    Unlock the Potential of Data and ApplicationsWe guide customers from current challenges to future opportunities by harnessing the power of their data and applications, achieving business outcomes that benefit both companies and society.About Job Position:The ideal candidate will be working across multiple industry sectors, with key focus areas including...

  • Manager/Senior Manager

    4 days ago

    Jaipur, Rajasthan, India Vatika Group Full time

    Job Title: Manager/ Senior Manager – SalesLocation: Vatika Infotech City, JaipurDepartment: SalesExperience – 15 to 20 yearsQualification – Graduate + MBAWe are looking for a high-performing Manager/Senior Manager – Sales to lead strategic sales operations and drive revenue growth across residential and/or commercial real estate verticals. The ideal...

  • Manager/Senior Manager

    2 days ago

    Jaipur, Rajasthan, India Vatika Group Full time

    Job Title: Manager/ Senior Manager – Sales Location: Vatika Infotech City, Jaipur Department: Sales Experience – 15 to 20 years Qualification – Graduate + MBA We are looking for a high-performing Manager/Senior Manager – Sales to lead strategic sales operations and drive revenue growth across residential and/or commercial real estate verticals. The...