Customer Experience Professional
4 weeks ago
Company Overview:Founded in 2016, previously known as E Solution Service, is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing.Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our team is well-versed in all aspects of the E-commerce market.We provide platform management, product design, content creation, customer service, graphic design, and other support services to RexBrown UK for e-commerce platforms such as Amazon, eBay, Groupon, Wish, Fruugo, Mail Shop UK, Onbuy.Com, Secret Sales, Shopify, and Wowcher, and so on.The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities & Qualifications:Manage large amounts of incoming emails for the E-commerce stores.Identify and assess customers’ needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions & Courier claim management within Excel files.Follow communication procedures, guidelines, and policies.Take the extra mile to engage customers.Proficiency with Microsoft Office, especially Excel.Minimum 1 year of experience is required.Package:2.64 - 3.6 LPATimings:The position involves rotational shifts as per UK timings (day or night), with one weekly day off and a limited number of holidays.
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Technical Marketing
2 days ago
Odhav, India Dharmaj Crop Guard Ltd. Full timeRole - Marketing Services ExecutiveQualification: B.Sc (Agri) / ABM (Agriculture Business Management)Experience: 1-2 yearsPreferred Industry: Agro Chemical / Agriculture Input IndustryJob Location: Ahmedabad, GujaratKey Responsibilities: - Attend incoming calls and manage customer queries from farmers, dealers, and distributors. - Provide timely solutions...
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Customer Success Associate
2 days ago
Odhav, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Support Lead
1 week ago
Odhav, India GRIPIT Full timeAbout UsAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we deliver end-to-end solutions that connect global innovation with Indian consumers.With a growing portfolio of premium international brands such as Bissell, Narwal, Yale, and...
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Senior Accounting Professional
1 week ago
Odhav, India Ashray Foundation Full timeAbout the Role:We are seeking a meticulous and experienced Senior Accountant who understands the unique financial landscape of the development sector. This role is the backbone of our day-to-day financial operations—ensuring every transaction is recorded accurately, every bill is properly verified, and every rupee is accounted for in compliance with donor...
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Customer Support Executive
2 days ago
Odhav, India Shipturtle Full timeJob Title:Customer Support ExecutiveDepartment: Marketing + Products Location:iHUB, Ahmedabad Employment: Full Time, ExemptAbout Us:Shipturtle (www.Shipturtle.Com) is revolutionizing e-commerce with innovative, collaborative solutions for online retailers. We specialize in creating custom Vertical Marketplaces via Brand Collaborations, simplifying product...
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Customer Care Support
2 weeks ago
Odhav, India Dharmaj Crop Guard Ltd. Full timeRole - Customer Care SupportQualification: B.Sc (Agri) / ABM (Agriculture Business Management) Experience: 1-2 years Preferred Industry: Agro Chemical / Agriculture Input Industry Job Location: Ahmedabad, GujaratKey Responsibilities: - Attend incoming calls and manage customer queries from farmers, dealers, and distributors. - Provide timely solutions and...
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Customer Support Engineer
6 days ago
Odhav, India Carestream Health India Pvt. Ltd. Full timeJob Summary:The Field Service Engineer (FSE) is responsible for achieving customer satisfaction by delivering timely and high-quality service and supporting revenue generation for the organization. The role involves installation, configuration, troubleshooting, and repair of products and systems purchased by customers, along with resolving complex technical...
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Customer Interaction Analyst
4 days ago
Odhav, India Doctor Detox Wellness Private Limited Full timeCompany DescriptionDoctor Detox, established in 2008, is a leading wellness clinic specialising in scientific and natural detoxification and weight-loss programmes. Our structured plans focus on diet, medicinal regimens, and improved consumption habits to enhance physical and mental wellbeing. We aim to help individuals achieve their health goals effectively...
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Customer Relations Executive
1 week ago
Odhav, India Reegreen Recycle Full timeCompany DescriptionAt Laptoponrent.Biz, we provide flexible and reliable IT hardware rental solutions to businesses and individuals. We pride ourselves on speed, service quality, and making technology accessible. We are looking for a detail-oriented CRM Executive to ensure our client relationships are managed smoothly and our onboarding processes are...
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Design and Build Professional
6 days ago
Odhav, India Future Space Interior Full timeCompany Description Future Space Interior is a full-service design firm specializing in residential, commercial, and office spaces. Founded in 2007 in Ahmedabad, Gujarat, India, the firm was established by Pradip Patel, a renowned expert in the industry. Combining exceptional talent with global experience, Future Space Interior creates innovative and...