Software Quality Assurance Manager

Talent500 is hiring for one of its clients.About Pella India:ANSR has set up Pella India, a Global Capability Centre in Hyderabad. The center’s mission is to create a high-impact, high-trust technology and data hub that strengthens Pella’s global capabilities and accelerates innovation. Pella India operates as a direct extension of the Pella U.S. IT team to support long-term capability growth, especially in areas like Data Engineering, SalesForce (CRM, Install, Service), Oracle Human Capital Management, DevOps, QA, Infrastructure etc. Pella India is positioned to be a strategic enabler of transformation initiatives like ERP, CPQ, PLM, AI, and more. It will help Pella scale smarter, move faster, and build internal expertise that lastsIT Manager – Software QA Classification: EXEMPT Target Band: Manager / Team Leader Reports to: Mgr, IT Enterprise Arch - Sr. Approved by: Corporate Compensation Job Summary:As the Software QA Manager, you will be managing a small quality team and working collaboratively across a multitude of SCRUM teams to provide support. You will oversee the writing of testing strategies, test cases, user acceptance testing, regression testing, and system integration testing across a wide variety of products and systems. You will participate in all aspects of the agile software development process, including the design, development, and implementation of proprietary and COTS software applications. You will contribute directly to the value and growth of the organization from the manufacturing floor to our digital front door. You will have regular interactions with senior management, so teamwork, good communication, and people skills are required.Essential Responsibilities: Percentages represent guidelines only; May vary by position and fluctuate due to changing business needs. 30% Project management and oversight – Direct involvement in managing projects or supporting team members through project management support. 20% Day to day support of existing environment – Coordination of day to day support. Understand key drivers such as system alerts and trouble tickets. Develop continuous improvement plans from support. 3. 30% People development – Work closely with team members to develop appropriate technology and leadership skills. Manage team skills in support of technology changes and needs of the business. Utilize servant leadership to achieve results.10% Capacity planning and metrics – Utilize metrics to effectively manage capacity and drive results.10% Cross functional assignments – Work across the IT and the business to support key projects in need of infrastructure. Coordinate needs, integrate into larger project initiatives and deliver technologies that meet business needs. 6. Other duties may be assigned. QUALIFICATIONS:Education and/or Experience: Bachelor’s degree and 5+ years experience in a technical area or equivalent combination of education and experience.Leadership Competencies (List up to 6 directly from Pella’s Competency Model): Coach & Develop People Empowering OthersManage and improve processes d. Industry KnowledgeThink StrategicallyEstablish Plans IT Manager – Software QA Page 2 of 3 Target Band: Manager / Team LeaderSpecific Responsibilities and Requirements:Provide hands-on leadership for leading and growing Quality Assurance team, coaching both manual testers and test automation engineers to help them develop their skills and careers Removing roadblocks and recognizing the power of autonomy and ownership of each individual contributor in their teams Work with developers to make hard-to-test features more testable, mentors the Quality Assurance and development teams on testing strategies and technologies and can coach the team on exploratory testing across the product.Lead the design of automation framework, automation infrastructure and various tools and form strategy to automate functional, usability, compatibility, performance, API, database, security, and accessibility testing.Champion CI/CD and quality automation engineering practices within the team, development life cycle, and the organizationTake holistic ownership of product quality throughout the SDLC, advising the development team on designing software components with quality and testability in mind, as well as assisting in remediation and prevention of complex production issues Skills/KnowledgeFamiliarity with jUnit, Jest, Mocha, testing frameworks Jira experience strongly preferred - Knowledge of Test Mgmt. Suites - e.G., Xray, Zephyr Experience with Automation Software Testing tools e.G., Selenium, Cypress.Io, Playwright, Detox A sense of entrepreneurialism and a love for creating and developing high quality software.A desire to produce high quality software that builds brand loyalty.An understanding that team success is more important than individual success.The desire to be part of company culture that cares. Education/Experience5+ years of management experience in Quality Automation Assurance or Computer Science field Proven track record in managing automation effort and experience in leading successful CI/CD Hands-on experience in DevOps principles and is a subject matter expert for implementing test automation and performance testing into the development pipeline.Experience working cross-functionally with groups like Software Developers, Product Managers, and UX teams A deep understanding of web technologies. Hands on experience in defining or coaching Backend system testing strategy for microservicesStrong ability to onboard and coach Quality Assurance Engineers and Automation Engineers, help them improve their skills, and grow their careers IT Manager – Software Experience working in fast-moving agile teams, and hands-on experience with programmatic test automation coding and automated testing framework design is a plus Experience in vendor management, ensuring that vendors meet established goals for improving software quality. Worked with both onsite and offshore team members.