Director of Delivery Strategy and Operational Excellence

2 weeks ago


Gurgaon, Haryana, India Oracle Full time

Overall experience of 20+ years with expertise in managing business by process than a person and key expectation would be to Define/Document processes & tools, execute/manage via score cards in close collaboration with multiple Leaders / peers

Key skills and competencies:

Ability to interface effectively with peers / senior management  Effective influencer with multiple CSS stakeholders in a highly matrixed leadership structure  Ability to define and ensure adherence of Process driven approach Ability to lead & provide direction in group meetings, and orchestrating the entire process internal and external & track actions until closure Strong communication and presentation skills & a strong commercial acumen Must be comfortable with change . willing to play the role of change agent, as CSS continues to evolve/grow PMP certification is desirable

Career Level - M4

Help manage, track all actions and metrics around below areas:

1) Resource Management (Hiring Plans/Execution, Allocations)
2) Resource Procurement Management (Vendor Contracts, Allocations, Invoices & Payments)
3) Cost Management (Resource Levels, T&E, Time Cards, Billable Utilization, Avoid Project Overruns)
4) Risk Management (Country & Engagement Level)
5) Quality Management (Manage Delivery Compliance wrt QA/Health Checks actions)
6) Process Management (Define, Document Changes, Tool Development & Institutionalise consistent Adoption), Identify ways & means to improve efficiency
7) Sales Management (Booking & Revenue Forecast linearity, Deal Metrics, Maintain SOW/Proposal, Track Initiatives Progress, Lead Generation)
8) Communication Management (Monthly Business Score Card, Metrics Reporting, QBR preparation)
9) Program Management (Periodic Review of following delivery metrics and work on continuous improvement of metrics)
10) Financial Management (all aspects) . P&L for CSS Business

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. 

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.



  • Gurgaon, Haryana, India TBO Full time

    Director / Associate Director CX Strategy & Process ExcellenceLocation:: Floor 22, Tower C, Epitome Building No. 5, DLF Cyber City, DLF Phase 2, Gurugram, Haryana 122002TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of...


  • Gurgaon, Haryana, India TBO Full time

    Director / Associate Director CX Strategy & Process ExcellenceLocation:: Floor 22, Tower C, Epitome Building No. 5, DLF Cyber City, DLF Phase 2, Gurugram, Haryana 122002TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the...


  • Gurgaon, Haryana, India ETHICS GROUP OF COMPANIES Full time

    Job SummaryWe are seeking a Supply Chain Operations Director to lead our supply chain operations team. The successful candidate will be responsible for overseeing ERP software integration, managing the procurement process, and generating accurate MIS reports.Responsibilities- Oversee ERP software (SAP) for efficient management of inventory, purchasing, and...


  • Gurgaon, Haryana, India Rackspace Technology Full time

    Job DescriptionDirector - Cloud Operations -Professional ServicesPosition OverviewThe Cloud Professional Services Delivery Director drives the strategic direction and successful execution of complex cloud service projects and programs for Rackspace Customers . This key leadership role requires a combination of deep technical knowledge, project management...


  • Gurgaon, Haryana, India Client of Prasha Consultancy Services Private Limited Full time

    A highly experienced Technical Delivery Director is required to lead our IT team. With over 17 years of experience in technical implementation and program delivery, particularly in the Asset Management domain, this individual will play a pivotal role in driving our business forward. The ideal candidate will possess strong technical expertise in developing...


  • Gurgaon, Haryana, India Client of Prasha Consultancy Services Private Limited Full time

    A highly experienced Technical Delivery Director is required to lead our IT team. With over 17 years of experience in technical implementation and program delivery, particularly in the Asset Management domain, this individual will play a pivotal role in driving our business forward. The ideal candidate will possess strong technical expertise in developing...


  • Gurgaon, Haryana, India Altudo Full time

    Why Choose Altudo?We are a leader in the customer experience space, with over fifty Fortune 500 companies among our clients. We have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe. Learn more about us at altudo.com.Project Manager Job DescriptionAs a Project Manager at Altudo, you will be responsible for leading...


  • Gurgaon, Haryana, India Amazon Full time

    The successful candidate will be a seasoned Enterprise Cloud Strategy Director with extensive experience in delivering large-scale cloud transformation projects. This role requires strong leadership skills, technical expertise, and the ability to build and maintain relationships with senior stakeholders.Key DeliverablesDevelop and execute a comprehensive...


  • Gurgaon, Haryana, India PeopleGene Full time

    About UsAt PeopleGene, we pride ourselves on being a forward-thinking organization that leverages innovative strategies to drive growth and success in the technology and automobile services industry.Job OverviewWe are seeking an accomplished Director of Finance Excellence to join our team. As a key member of our leadership, you will play a critical role in...


  • Gurgaon, Haryana, India Indifi Full time

    Job Overview:We are looking for an experienced Compliance Strategy Director to join our team at Indifi. In this role, you will develop and implement a comprehensive compliance strategy that aligns with our business goals and objectives.Your responsibilities will include developing and implementing compliance policies and procedures, conducting risk...

  • HR Director

    5 days ago


    Gurgaon, Haryana, India Radical Minds Technologies Pvt. Ltd. Full time

    Radical Minds Technologies Pvt. Ltd. is a dynamic organization that is constantly seeking to push the boundaries of excellence in the BPO industry. As an HR Director, you will play a pivotal role in shaping our recruitment strategy and ensuring that we attract and retain top talent.About the RoleWe are looking for a seasoned HR professional with extensive...


  • Gurgaon, Haryana, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full time

    UNISON INTERNATIONAL CONSULTING is recruiting a seasoned Retail Operations Director to oversee the day-to-day operations of our luxury brand. In this critical role, you will be responsible for managing the profit and loss, supervising teams, and driving business growth through effective operational management.Key Responsibilities:Develop and implement...


  • Gurgaon, Haryana, India Elements HR Services Pvt Ltd Full time

    We are seeking a Director of Automation Strategy to lead our digital transformation efforts.Role OverviewThe Vice President - Automation will be responsible for driving the implementation of automation technologies across the organization. This individual will have experience in leading global IT teams and has expertise in AI platforms and RPA technologies,...


  • Gurgaon, Haryana, India Amazon Full time

    Company OverviewAmazon Logistics (AMZL) is a team of professionals dedicated to delivering exceptional customer experiences. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.About the RoleWe are seeking a skilled Program Manager to join our Last Mile Delivery Experience...


  • Gurgaon, Haryana, India Talent Worx Full time

    Company Overview:Talent Worx is a forward-thinking organization that prioritizes innovation and excellence. We are seeking a highly skilled and experienced professional to join our team as an Area Head, playing a critical role in driving business growth and ensuring operational efficiency within a designated geographical area.Job Description:The successful...


  • Gurgaon, Haryana, India Destination Hotels Full time

    We are seeking a highly skilled Associate Director of Sales to join our team at Destination Hotels. This is an exciting opportunity for a seasoned sales professional to take on a leadership role and drive revenue growth.About the RoleThe Associate Director of Sales will be responsible for:Developing and executing sales strategies to achieve business...


  • Gurgaon, Haryana, India Sun Pharmaceutical Industries Full time

    As a key member of our team at Sun Pharmaceutical Industries, the Global Regulatory Lead plays a pivotal role in shaping the company's regulatory strategy. The ideal candidate will have a deep understanding of global regulatory requirements and be able to develop and execute comprehensive strategies for product development, registration, and labeling.The...


  • Gurgaon, Haryana, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Gurgaon, Haryana, India Medanta Full time

    About YouWe are looking for an exceptional professional with 4-6 years of experience in Consulting, CEO's Office, or Strategy & Growth Office. A bachelor's degree in Technology, Engineering, Business Administration, or a related field is required, with an MBA or equivalent advanced degree preferred.Key skills include:Strong problem-solving and...


  • Gurgaon, Haryana, India Berry Developers & Infrastructure Pvt Ltd Full time

    Company Overview:Berry Developers & Infrastructure Pvt Ltd (BDI) is a real estate developer with 25 years of experience in building homes that reflect modern-day needs and values. BDI has earned a reputation for delivering quality homes and services that are centered around customer satisfaction.The company has a strong presence in the market, with 5000...