Salesforce Business Architect strong experience on Govt agencies Salesforce Public Sector Solutions

3 weeks ago

Bengaluru, Karnataka, India Spruce Technology, Inc. Full time

Job Title: Business Architect

Bridging Business and Technical Expertise

We are seeking a highly skilled Business Architect with deep technical expertise in Salesforce Public Sector Solutions (PSS) to join our team. This individual will play a key role in bridging business and technical requirements, ensuring comprehensive and accurate gathering of user needs.

Key Responsibilities:
  • Strategic Technical Collaboration: Collaborate with functional teams, Product Owners, and Solution Architects to understand business goals and translate them into actionable technical solutions leveraging Salesforce Public Sector Solutions.
  • Serve as a trusted advisor, ensuring alignment between business requirements and Salesforce capabilities, particularly within PSS, Omni Studio, and related products.
  • Stakeholder Communication: Excellent written and verbal communication skills Act as a liaison between business and technical teams, communicating complex technical concepts clearly to non-technical stakeholders.
  • Solution Validation: Partner with Solution Architects to design technical solutions and validate them against gathered requirements, ensuring scalability, performance, and compliance with public sector standards.
Public Sector Expertise
  • Provide insights into public sector-specific needs such as Licensing and Permitting, Grants Management, Case Management, and Citizen Engagement.
  • Technical Requirement Gathering: Lead workshops and guide BAs to gather, validate, and refine technical and functional requirements, ensuring alignment with Salesforce PSS offerings and best practices.
Advisory / Review on Story Creation and Refinement
  • Advise/Review the BA team on developing detailed user stories and technical specifications, including acceptance criteria, data models, and integration needs.
  • Ensure user stories are technically sound, foolproof, and designed to leverage Salesforce PSS capabilities effectively.
Required Qualifications:
  • Bachelor's degree in computer science, Information Technology, Business Administration, or a related field. Master's degree preferred.
  • 5+ years of experience in roles such as Business Architect, Technical Business Analyst, or Solution Consultant, preferably in public sector projects.
  • 10+ years of experience in IT Industry and Salesforce Project Implementation Proven technical expertise in Salesforce Public Sector Solutions (PSS), OmniStudio, and Salesforce development tools.
  • Certifications: Developer or Consultant Certification (required). Salesforce Application Architect certifications (preferred). Salesforce Public Sector Solutions Accreditation (preferred).

{lang_code}: en

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