Head of Quality Assurance- Packaging

4 weeks ago

Navi Mumbai, India Talent Corner HR Services Pvt Ltd Full time

Position: Head of Quality Assurance (Printing and packaging Plant) Company: US Based MNC Industry : Branding, Printing & Packaging Location : Pawne, Navi Mumbai About the Role: We are seeking an experienced and detail-oriented professional to lead our Quality Assurance function in our Manufacturing Plants related to Printing, Packaging, Trims and Accessories. The Head of Quality Assurance will be responsible for establishing and maintaining quality management systems , ensuring compliance with customer requirements , and driving continuous improvement across Quality Assurance processes. This role requires strategic leadership as well as hands-on operational experience to maintain product quality, reduce defects, manage audits, and ensure adherence to international quality standards . The ideal candidate will build a strong QA/QC team, foster a quality-first and act as the primary interface for customer quality requirements. Key Responsibilities Develop, implement, and monitor Quality Management System (QMS) aligned with ISO, TQP , and customer standards. Lead QA/QC teams across prepress, press and post press (conversion) for printing and packaging. Define and monitor quality metrics (KPIs ) including defect rates, rejections, customer complaints, and cost of poor quality. Manage incoming material inspections , in-process quality checks , and final product audits . Act as the lead contact for customer audits, certifications, and quality-related communication. Conduct supplier quality assessments and collaborate with supply chain for vendor development. Ensure timely Corrective & Preventive Action (CAPA) implementation and closure. Train and develop staff to build strong technical expertise and ensure a culture of continuous improvement. Drive initiatives to reduce waste, improve process capability , and move towards a zero-defect culture. Coordinate with each department to develop and update SOP’s and work instructions . Maintain accurate documentation, records, and compliance reports for internal and external audits. Qualifications & Requirements Minimum of 10 years’ experience in Quality Assurance, with at least 5 years in a leadership role within the printing & packaging industry . Bachelor’s degree in Printing Technology, Packaging Technology , or related field. Strong knowledge of Offset, Flexo, Gravure, and Digital Printing processes . Experience in Structural packaging, printed fabric labels, woven labels and RFID hang tag will be an added advantage. In-depth understanding of ISO 9001, ISO 14001, FSC, TQP and other quality certifications. Proven expertise in handling customer complaints, audits, and supplier quality issues. Familiarity with quality tools (Six Sigma, Root Cause Analysis, 8D, Kaizen ). Strong leadership, analytical, and communication skills. Strong proficiency in Microsoft Office applications, particularly Excel, for reporting and analysis. Excellent command of English, both written and verbal , is essential for effective communication. Must be based in or willing to relocate to Navi Mumbai . Interested candidates may share their updated CV at or (WhatsApp)

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