Salesforce Platform Support Engineer

2 weeks ago

Industrial Area, India Marsh McLennan Full time

About the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system improvements. Key Responsibilities:Contribute to the design, development, and implementation of complex Salesforce solutions, automation, and integrations, ensuring alignment with business goals.Contribute/coordinate to optimize Salesforce functionality, including evaluating new features, implementing best practices, and attending system upgrades and enhancements activities.Coordinate and contribute on Level 2 and Level 3 support activities, troubleshooting issues and escalating when necessary, ensuring minimal disruption to business operations.Collaborate with cross-functional teams, working both autonomously and as part of a team.Sending stakeholder communications, providing clear updates on project progress, system changes, and incident resolutions, fostering transparency and trust.Stay current with Salesforce releases, features, and industry best practices; recommend and implementimprovements to maximize platform value.Contribute to the process of Design and develop automation workflows using Salesforce Lightning flows to streamline business processes.Participate in complex system integrations, ensuring data integrity, security, and seamless interoperability across enterprise systems.Coordinate and contribute to user access, security profiles, and permissions, maintaining compliance with security standards and best practices.Ensure adherence to ITIL standards for incident, problem, and change management, maintaining high-quality service delivery.Support team members and end-users, fostering a culture of continuous improvement and knowledge sharing.Support workflows using tools like ServiceNow, ensuring efficient incident and change management processes.Skills & Experience:2-5 years of hands-on Salesforce support experience, with a proven ability to supports solutions and coordinate initiatives lead by SME.Good technical expertise in Salesforce Lightning, automation, and integration techniques, with a strategic mindset.Good stakeholder management skills, with the ability to communicate effectively across technical and non-technical audiences.Good knowledge of evaluating and implementing AppExchange solutions and third-party integrations.Experience with ITIL standards, incident management, and change control processes.Ability to work autonomously, prioritize tasks, and manage multiple initiatives simultaneously.A proactive, self-motivated attitude with a passion for continuous learning and improvement.Flexible work approach as some weekend/public holiday work and on call work will be required in this role.Role will be required to support Pacific work hours supporting Australia/New Zealand.Must have Salesforce Administrator Certification

  • Salesforce Architect

    2 weeks ago

    Industrial Area, India Genpact Full time

    Job Title: Enterprise / Solution / Salesforce ArchitectExperience: 10-18 yearsLocation: PAN IndiaImmediate Joiners Preferred.Kindly share resume to pelluru.vikhil1@genpact.com with Sub of “Salesforce Architect” along with notice period.We are seeking a highly skilled Architect (Enterprise/Solution/Salesforce) with strong expertise across Salesforce (50%)...

  • Salesforce Administrator

    5 days ago

    Industrial Area, India Infojini Inc Full time

    Job Title: Salesforce AdministratorLocation: NoidaExperience: 5–7 YearsShift: 07:00 PM to 04:00 AM IST (US Shift)Job SummaryWe are looking for an experienced Salesforce Administrator to manage and optimize our Salesforce environment. The ideal candidate will have strong hands-on experience in system configuration, user management, automation, and...

  • Salesforce Quality Assurance Specialist

    5 days ago

    Industrial Area, India Cosette Network Pvt Ltd Full time

    Job Details: Position : Salesforce QA EngineerExperience : 5+ YearsLocation : Noida Job DescriptionThe purpose of this role is to ensure the quality and reliability of Salesforce-based applications and integrations by designing and executing comprehensive test strategies. Responsibilities: Design, develop, and execute test plans and test cases for Salesforce...

  • Lead Salesforce Technologist

    2 weeks ago

    Industrial Area, India Mirketa Inc Full time

    **Please DO NOT apply if you don't have the required qualifications**Mirketa Inc is looking for a Senior Technology Manager for Salesforce Practice to join its team in Noida. The ideal candidate will be a self driven, hands-on Salesforce technologist with good sense and experience in people management. The key responsibilities and qualifications of this role...

  • Technical Lead

    7 days ago

    Industrial Area, India TO THE NEW Full time

    Must Have:Extensive Hands-on experience with either Salesforce Service Cloud or Sales Could solution Design and Implementation including but not limited to with customization(Apex Triggers, Classes & VisualForce), configuration(Formulas, Workflows, Approval processes, Custom objects, and fields, Sharing Rules, Page layouts, Record types, Permission Sets,...

  • Platform Architect

    1 week ago

    Industrial Area, India COZZERA INTERNATIONAL LLP Full time

    🔹 Hiring: Senior Platform Engineer📍 Location: Noida 🕒 Experience: 8+ years in Cloud/DevOpsWe are looking for a highly skilled Senior Platform Engineer to join our team. The ideal candidate is experienced, hands-on, and capable of driving quality engineering practices across our platform.🔧 Core Technical RequirementsStrong experience with...

  • Lead Cloud Platform Engineer

    3 days ago

    Industrial Area, India PROADSW3 Relations pvt. ltd. Full time

    📌 Job Opening: Lead Cloud EngineerExperience: 8+ YearsLocation: NoidaMode: ContractBudget: ₹2.2 LPM🔹 Role OverviewWe are seeking an experienced Lead Cloud Engineer to spearhead cloud platform engineering initiatives, build cloud-agnostic infrastructure solutions, and drive automation across multiple cloud environments. The ideal candidate will have...

  • Lead Data Platform Architect

    2 weeks ago

    Industrial Area, India crenovent Full time

    Location: NoidaExperience: 5–7 yearsB2B SaaSCrenovent is building a modern AI-driven data and automation platform for Revenue Organizations. We’re looking for a Senior Platform Engineer who can work as a strong individual contributor, owning architectural designs, technical frameworks, and integration patterns across our backend and data systems.This is...

  • Salesforce AI Engineer

    2 days ago

    Greater Kolkata Area, India Arting Digital Full time

    DescriptionPosting title : Agentforce (Salesforce AI) EngineerExperience : 7+ YearsLocation : RemoteWork mode : RemotePrimary skills : Agentforce, AI Agents, Data Cloud, Agentforce CertifiedQualification : Any Technical DegreeJob OverviewWe are looking for an experienced Agentforce (Salesforce AI) Engineer with strong hands-on expertise in building,...

  • Salesforce Senior Administrator

    1 week ago

    Kolkata metropolitan area, India FinGuru India Full time

    Location: Kolkata (Hybrid during establishment, On-site from Jan 2026) Job Type: Full-time We are seeking an experienced Salesforce Senior Administrator to lead the configuration, optimization, and daily management of our Salesforce platform. This role supports Sales, Service, and operational teams by delivering scalable solutions, ensuring data quality,...